Server Assistant

Server Position at Four Seasons Hotel Philadelphia

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Role

The Server provides exceptional quality and service to our guests. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests' needs and as an expert on the menu options; and delivering memorable guest experiences.

What You Will Do

• Anticipate guest needs, make thoughtful recommendations, and respond promptly to requests and concerns
• Accurately take and deliver food and beverage orders in accordance with service standards
• Maintain cleanliness and organization of tables, including clearing and resetting as needed
• Collaborate with culinary and restaurant teams to ensure smooth and efficient service
• Monitor guest satisfaction throughout the dining experience and take appropriate action to resolve concerns
• Support a positive, professional, and team-oriented work environment

What You Bring

• Strong customer service and interpersonal skills with an outgoing, "can-do" attitude
• Clear and professional verbal communication skills
• High level of understanding and knowledge of food and beverage; wine knowledge is a plus
• Attention to detail and strong organizational abilities
• Ability to multitask and work collaboratively in a fast-paced environment
• Previous restaurant or luxury hospitality experience preferred

What We Offer

• Competitive wages and a comprehensive benefits package
• Complimentary employee meals
• Uniform dry cleaning
• Ongoing training and professional development opportunities
• Complimentary stays at Four Seasons properties worldwide
• A supportive and inclusive culture focused on craftsmanship and growth

Discounted

• Medical, Dental, and Vision coverage
• Parking and SEPTA access
• City Fitness membership

Schedule & Hours

• FT/PT availability
• Schedule may include mornings, evenings, weekends, and holidays based on operational needs

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application!

Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.