Administrative Assistant

Join Us At BLM GROUP USABe part of a manufacturer like no other. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work.They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization.We offer a competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others!Job Title: Administrative Assistant, Tube and Wire Forming ProductsDepartment: ApplicationsFLSA Status: Non-ExemptCost Center: US1000004N - Application DepartmentSummaryUnder direct supervision of the Head of Operations, Tube and Wire Forming Products, the Administrative Assistant will develop and implement key processes, lead special projects, and maintain day-to-day administrative functions within the Tube & Wire Forming Products team.Essential FunctionsThe duties listed below are the specific duties and tasks that someone in this position must accomplish (i.e. why the job exists.) These are the core responsibilities of the position that cannot be modified or eliminated. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.Analyze current department workflow, identify areas of process improvement and make appropriate recommendations for redesign, such as Application service reports and expense tracking matrix, Application scheduling, Application time sheet recording, project costing, and team building initiativesProvide post implementation support and training to individuals impacted by new processesReview field service reports and timesheets for accuracy, track receipt, and follow up on missing/incomplete paperworkAssign and follow up on Applications Tickets in CRM (SAP C4C) as neededPrepare end of year bender project report including time to complete, average tool set purchase, etc.Prepare and maintain project documentationAssist in the creation/management of materials in SAP regarding the Application and Tooling processes, and any other SAP processes as neededAssist the Applications Department Project Management-, Applications-, Training-, and the Installation-teams with administrative tasks as neededManage and maintain department Nonconformance systemWork with the Travel Specialist, or individually, to assist and book travel as neededTrack and gather department performance metrics and prepare presentationsPrepare quotations as necessaryAbility to travel up to 15%, as required by managementOther duties as assigned by managementQualifications• High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Management, or a related field preferred• 1 - 3 years of administrative, coordinating, or support experience in a professional environment required• Previous experience with Customer Relationship Management (CRM) and/or Enterprise Resource Planning (ERP) software (SAP and/or C4C preferred) required• Experience managing and booking travel arrangements preferred• Experience developing platforms for internal processes preferred• Ability to commute daily to BLM GROUP USA's facility in Novi, MI, as this is not a remote/hybrid positionLicensing/Certifications• A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) yearsKnowledge, Skills, and other Abilities• Proficient with Microsoft Office (Word, Excel, Outlook)• Self-motivated with the ability to take initiative and work with minimal supervision• Ability to prioritize and multi-task, while maintaining a strong attention to detail• Strong analytical skills to assess workflow inefficiencies and propose effective solutions• Strong verbal and written communication skills• Ability to troubleshoot issues• Effective time management skills• Ability to collaborate across teams, support team-building initiatives, and work well under supervision• Fluency in Italian and/or Spanish is a plus but not necessaryEquipment, Machinery, Tools, and Vehicles UsedGeneral office equipment, including computers, printers, fax machines and telephonesPhysical DemandsThe physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to ten (10) pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.Mental DemandsWhile performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under deadlines and constant interruptions; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals.Working ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.The incumbent works primarily in an office environment, sitting for prolonged periods at a desk with a computer. This is not a remote/hybrid position.The position requires up to 15% travel. Travel may be domestic or international as required.Reporting RelationshipsThis position reports to the Head of Operations, Tube and Wire Forming ProductsSupervisory ResponsibilityNone