Senior Academic Program Coordinator for Veteran and Military Affiliated Student Support and Services

Senior Academic Program Coordinator for Veteran and Military Affiliated Student Support and Services

This position, the Texas Veteran and Military-Affiliated Student Success and Support Coordinator, supports students exploring higher education and provides ongoing support from initial inquiry through enrollment and throughout their academic experience at The University of Texas at Austin.

The Veteran and Military-Affiliated Student Success and Support Coordinator serves as a strategic team member who leads campus-wide initiatives that advance enrollment, academic success, retention, and graduation of military-affiliated students, with a focus on providing a coordinated student experience from admission through joining the University community, life on the Forty Acres, graduation, and post-graduate success.

Key responsibilities include:

• Veteran and Military-Affiliated Outreach and University Transition Support
• Student Experience, Engagement, and Success
• Data, Assessment, and Reporting
• Communication and Coordination

Required Qualifications

• Bachelor's degree from an accredited institution in any field.
• Experience working with or supporting individuals in a guidance, advising, customer service, or program support capacity.
• Demonstrated ability to build relationships and communicate effectively with military-connected students and diverse populations.
• Strong interpersonal, communication, and organizational skills.
• Ability to manage multiple projects simultaneously, set priorities, and meet deadlines.
• Intermediate proficiency in Microsoft Excel.
• Ability to learn and apply complex processes, policies, and resources in support of student success.
• Demonstrated commitment to supporting military-connected students or other student populations.
• Ability to learn and apply processes related to education benefits and student support resources.

Preferred Qualifications

• Experience working in higher education or a comparable setting supporting student populations.
• Experience working directly with military-connected populations.
• Knowledge of military culture and the unique academic, professional, and transitional needs of military-connected students.
• Experience engaging with military-connected communities, ROTC units, veteran transition programs, or military-serving organizations.
• Familiarity with education benefits available to military-connected students.
• Demonstrated skills in data analysis, program assessment, data collection, and reporting.
• Experience collaborating with campus partners.
• Experience developing and facilitating workshops, orientations, or professional development programming.
• Experience with employer engagement, workforce partnerships, or career development initiatives.
• Demonstrated ability to contribute to strategic planning or cross-functional initiatives.
• Experience working in a large, complex organization such as a public university.

Salary Range

$55,000 + depending on qualifications

Working Conditions

• This position is based in Austin, TX on the UT main campus.
• This position is not eligible for remote work.
• May work around standard office conditions.
• Repetitive use of a keyboard at a workstation.
• Occasional early morning, night and weekend work is expected/required.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest