Technical Service Manager

Technical Service Manager

Kemin Biologics is seeking a motivated Technical Service Manager, based in EMENA, to support our vaccine platforms across Europe and Sub-Sahara Africa. In this role, you will help strengthen regional market growth by combining technical expertise, scientific insight, and close collaboration with commercial and cross-functional teams.

You will work closely with cross functional teams to deliver technical excellence, scientific insight, and market driving initiatives that strengthen Kemin's vaccine business.

We are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, beauty and textile markets. We provide product solutions and options to customers in more than 120 countries.

A privately held, family-owned and operated company, Kemin has more than 3,000 global employees and operates in 90 countries including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, Singapore, South Africa and the United States.

Responsibilities

You will report to the Commercial Director and collaborate with technical, marketing, sales, R&D, and regulatory colleagues across several countries.

The mission of the Technical Service team is to strategically develop, position, and grow Kemin's vaccine platforms for poultry, ruminant, swine and aquaculture, leveraging local expertise - especially from key markets - to drive global success.

As a key regional leader for our vaccine platforms, you will:

• Lead the technical and strategic marketing initiatives for our poultry, ruminant and swine vaccine platforms across Europe and Africa.
• Develop robust regional technical plans tailored to the dynamics of the European and African animal production industries.
• Analyze regional market trends and competitive landscapes to help maintain or reach Top 10 positions in priority segments.
• Support the development and drive the implementation of the regional go-to-market strategy, with a strong emphasis on partnerships, customer engagement, and commercial execution across priority markets.
• Oversee the strategic lifecycle of our vaccine brands and drive innovation and renovation projects.
• Plan and coordinate field trials, data collection, and product launch activities.
• Engage key industry stakeholders in Europe and Africa—including producers, integrators, veterinarians, consultants, and researchers.
• Translate customer challenges and field observations into actionable solutions for sales, marketing, and technical teams.
• Lead and support technical seminars, workshops, conferences, and training events.
• Develop or support scientific publications and communication strategies relevant to the region.
• Provide technical training and support to internal teams and distributors.
• Support Regulatory Affairs and R&D by collecting technical information, trial results, and field insights from Europe, Africa, and other relevant markets.
• Ensure alignment with global strategies while adapting them to local market realities.

Qualifications

• Degree in Veterinary Medicine, Animal Science, or related field.
• 5+ years of experience in animal health, vaccines, or technical services, ideally within complex production systems in EMENA, Africa, or other relevant international markets.
• Strong technical understanding of animal vaccines, immunology, infectious diseases, and field application.
• Experience with European and African poultry integrators and production models highly preferred.
• Knowledge of local regulatory frameworks is a strong advantage.
• Fluent English is required; knowledge of French, Spanish, or other languages relevant to the European and African regions is highly preferred.
• Comfortable working remotely across time zones, with willingness to travel approximately 50–60% within the EMENA and Africa region.

What's in it for you:

• A challenging opportunity where you will work with cutting edge products designed to enhance the animal nutrition and health. Where YOU will become part of growing industry with good opportunities for career development.
• A competitive financial package - Salary, Bonus opportunity, Fringe Benefits
• Continued learning opportunities - At Kemin we are compelled by curiosity, we offer our employees the possibility to develop themselves on a personal and profession level (Tuition reimbursement, Linkedin Learning, Corporate University with online and in person training).