Home Accessibility and Modification Specialist

The service technician/Installer will be primarily responsible for the maintenance, repair, and installation of both Williams Bros. Health Care Pharmacy and customer equipment including but not limited to the following: power wheelchairs, scooters, stair lifts, vehicle lifts, ramps, platform elevators, and bathroom safety modifications. Principal Roles and Responsibilities Troubleshoot, Diagnose, repair and service product and equipment Perform inspection and preventive measure on all company equipment Keep up-to-date knowledge of any changes to the products Williams Bros. Health Care Pharmacy offers or services Complete all paperwork accurately and in a timely manner: work orders, receipts, etc. Partner with management to develop and implement new programs to enhance sales and marketing Transport supplies and equipment as needed Attend vendor certification and training for maintenance, repair, and installation guidelines Train and coach all DME associates on product and services provided Respond to maintenance, repair, and installation equipment within 24 hours (end of next business day). Provide consultation services to patients in regards to home and vehicle accessibility options Provide measurements, quotes, orders, and invoices to support/substantiate consultation Schedule and prepare supplies needed for installations Install home modifications including, but not limited to ramps, grab bars, bathtub modifications. Install vehicle modifications including, but not limited to wheelchair ramps and lifts, and patient lift systems Maintain neat and clean installation vehicle at all times Performs duties as requested by the Department Supervisor specific to that department. Strong Work Ethic Construction Skills Mechanical Skills Customer Services Skills Organizational Skills Hours: M-F (8:00 a.m. - 5:00 p.m.) We believe that offering a robust line of benefits supports our employee’s desire to have a more fulfilling career with WB. Our benefits ensure your ability to continuously grow, stay healthy, and keep a balance between work and home. Competitive Wages Health - HDHP and PPO Plans Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $0 for Virtual Dermatology Visit, and $0 for Virtual Mental Health Visit Vision Infertility Treatment - Combined family maximum of $10,000 per lifetime Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only) Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness) Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment 6 Paid Holidays 1 Floating Holiday - after 90 days of employment 401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year Employer Provided Life Insurance - $10,000 Benefit Christmas Club Daviess County YMCA - 10% Employee Discount Holiday World Fun Club Discount Employee Referral Bonus Program - $1,000 after 90 days of employment Annual Wellness Screening and Incentive Annual Fitness Reimbursement Program - Up to $100 annually Employee Discount - 30% Discount on Over the Counter Products Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations. If you share these beliefs, don’t wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Williams Brand