Clinical Care Assistant

Clinical Care Assistant

CarePath Injury Centers is seeking a part-time to potential full-time Clinical Care Assistant for our injury, accident, and pain management practice located in Hazleton, PA.

Our mission is to deliver an all-in-one, best in class, therapy centers for those suffering from injuries, accidents, and pain related conditions.

We are looking for a detail-oriented Clinical Care Assistant who is passionate about helping those in need and creating a welcoming environment. You will work closely with the medical professionals in the office and will be responsible for patient check-in, confirmation calls, following-up on no shows, acquiring and uploading paperwork into patients charts, and other administrative tasks. Someone who is an effective communicator, reliable, and eager to learn/adapt will do well in this role.

Bilingual in English and Spanish is required!

Job details include:

• Creating a welcoming environment for patients and greeting them when they walk in
• Opportunity to work in a dynamic healthcare environment where your skills and dedication will positively impact the lives of our patients
• Maintaining knowledge of a variety of the field's concepts, practices
• Responsible for patient check-in and paperwork, check-out and scheduling within our EHR system
• Responsible for following up with patients due to no-shows, cancellations, etc.
• Daily responsibilities include answering and directing phone calls, scheduling patients in the EHR system, retrieving patient records, calling for PIP or case status updates, making detailed notes in the appointments of our EHR system, obtaining patient records, following sanitary protocols, cleaning up exam rooms/main office area as needed, etc.
• Creating a kind, welcoming, supportive and helpful atmosphere to both the patients and staff members
• Responsible for helping grow the patient base and practice through exceptional care & service
• Effectively communicating with office staff members, and with supervisors
• Learn & execute documentation standards for different providers
• Learn & execute sterilization protocols, injection prep
• Learn how to operate a fluoroscopic c-arm machine
• Learn how to oversee patients during the rehabilitative exercises in-office
• Other duties that arise as the office needs

Job requirements:

• Bachelor's degree in health related field, preferred
• Ability to learn office operations from front desk to patient clinical care
• Familiarity with EHR systems
• Ability to learn and operate an EHR (Electronic Health Records System)
• Ability to effectively communicate with in-office personnel, patients, and other company members
• Ability to take and follow direction from supervisors
• Able to commute to Hazleton, PA on a daily basis with reliable transportation
• Team oriented attitude with willingness to support our clinical team and learn various aspects of the office
• Knowledge of treating patients in the injury and accident space preferred
• Background check authorization & required documents must be completed prior to onboarding
• Bilingual in English and Spanish preferred but not required
• Candidate must reside in Pennsylvania

Compensation:

• $17-20/hr based on experience
• More benefits with full-time work when transitioning
• Opportunity to work in and grow with a growing company in the healthcare industry