Bilingual Automotive Receptionist / Customer Experience Coordinator

Bilingual Automotive Receptionist / Customer Experience Coordinator

Freeland Chevrolet, a family-owned Chevrolet dealership serving Nashville, Antioch, and the Middle Tennessee area, is hiring a friendly, organized Receptionist / Customer Experience Coordinator to be the welcoming face and voice of our showroom. If you love working with people, thrive in a fast-paced environment, and want a long-term career with a stable, growing company, we want to hear from you.

This is a full-time, on-site receptionist position at Freeland Chevrolet. No prior automotive or car dealership experience is required — we'll train the right person.

Why Work at Freeland Chevrolet?

We're part of Freeland Auto Group, one of Nashville's most respected family-owned dealership groups, with a reputation built on integrity, efficiency, and exceptional customer service. We invest in our team because our team takes care of our customers.

Benefits & Compensation:

• Competitive hourly pay
• Medical, dental, and vision insurance (eligible after 60 days)
• Company-paid life insurance
• Short-term and long-term disability coverage
• 401(k) retirement plan
• Paid vacation and paid time off (PTO)
• Employee referral bonus program
• Career growth opportunities within a multi-store dealership group

What You'll Do — Receptionist Job Duties:

• Answer multi-line dealership phones and route calls to sales, service, parts, and finance departments
• Greet every customer and visitor with a warm, upbeat, and professional demeanor
• Direct guests to the correct department and introduce customers to their salesperson
• Notify team members promptly when their customers arrive
• Schedule and confirm sales appointments
• Support the sales and management team with light administrative work, including memos, correspondence, and reports
• Maintain a polished, welcoming front desk and showroom presence
• Maintain customer lounge and ensure refreshments area is cleaned and stocked
• Deliver a five-star customer experience from the very first hello

What We're Looking For — Qualifications:

• Previous receptionist, front desk, customer service, hospitality, retail, or call center experience preferred (automotive experience is a plus but not required)
• Excellent verbal and written communication skills
• Outgoing, positive personality and a genuine love for working with people
• Professional appearance and demeanor
• Strong organizational skills and attention to detail
• Reliable, punctual, and flexible with scheduling (some Saturdays required — typical dealership hours)
• Comfortable with basic computer skills, email, and standard office software
• Bilingual - English and Spanish preferred
• Must pass a pre-employment background check and drug screen
• Valid driver's license and clean driving record

Ideal Candidates Have Backgrounds In:

Front desk receptionist, hotel front desk, restaurant host/hostess, retail customer service, call center, administrative assistant, office assistant, BDC representative, or similar customer-facing roles.

Location: Freeland Chevrolet — Nashville / Antioch, TN area. Easy commute from Nashville, Hermitage, Mt. Juliet, Lebanon, Donelson, Antioch, Madison, Murfreesboro, Smyrna, La Vergne, and surrounding Middle Tennessee communities.

Schedule: Full-time

How to Apply: Submit your resume today. Qualified candidates will be contacted for an interview.

Equal Opportunity Employer

Freeland Chevrolet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing an inclusive and welcoming work environment for all employees.