MSP Engineer

CompuNet values its people more than any other asset—and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer. We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more. CompuNet is seeking a cloud-focused MSP Engineer to operate Microsoft Azure environments across a portfolio of managed customers. This role centers on monitoring, optimization, and operational execution to ensure Azure environments are delivered reliably, consistently, and to the highest standards of service quality and compliance. TheMSPEngineer is accountable for the ongoing operation of Azure environments across multiple tenants, including monitoring, cost visibility, optimization, issue resolution, and change execution. The role requires strongescalationjudgment, clear documentation, and the ability to produce handoffs that receiving teams can act on without rework. AZURE OPERATIONS & MULTI-TENANT MANAGEMENT Operateinternal andcustomerAzure environments across multiple tenants using Azure Lighthouse and delegated administration Monitor health, performance, and security posture across managed environments Investigate and resolve operational issues, engaging Microsoft support when needed Participate in incident, problem, and change management processes according to defined service standards Execute routine changes including configuration, access, and policy updates Support patch management, update compliance, and baseline configuration across managed environments Support customer onboarding including subscription setup, Lighthouse delegation, monitoring baselines, and policy application Maintain tagging, naming, and subscription standards across managed environments MONITORING, REPORTING & FINOPS Configure andmaintainAzure Monitor, Log Analytics, and alerting acrossmultipleAzureenvironments Develop KQL queries, workbooks, and dashboards supporting proactive visibility Monitor Azure consumption and apply FinOps practices including rightsizing, scheduling, reservations, and anomaly investigation Track SLA adherence, surface exceptions, and report service performance against defined standards Produce health, cost, and optimization reporting for customers and internal stakeholders AUTOMATION & INFRASTRUCTURE AS CODE Automate operations and tenant administration using PowerShell and Microsoft Graph API Read,modify, andmaintainTerraform/Bicep templates supportingAzureenvironments Maintain release and deployment pipelines using Azure DevOps or GitHub Contribute to internal tooling supporting automated provisioning, monitoring, and governance BUSINESS CONTINUITY & SECURITY POSTURE Support disaster recovery and backup operations including runbook execution and recovery validation Operate security tooling including Microsoft Defender for Cloud and coordinate with Microsoft Sentinel workflows asrequired SERVICE GOVERNANCE & DOCUMENTATION Maintain Azure Policy, RBAC, and governance standards across multipleAzuretenants Produce andmaintaindocumentation, runbooks, and operational procedures Support evidence preparation and process demonstration for partner program and compliance activities ESCALATION & CROSS-TEAM COLLABORATION Recognize when issues or opportunities exceed managed services scope and route them to theappropriate internalteam Produce clear, well-documented handoffs that receiving teams can act on without rework Support communication standards including incident notification and scheduled review cadence Contribute to customer operational reviews with clear summaries of environment status and recommendations Maintain continuity of customer experience through and after escalation Education & Experience Minimum Requirements 3+ years of hands-on experience operating Microsoft Azure environments Experience across the core MSP toolchain including Partner Center, Azure Lighthouse, Azure Policy, Azure Monitor, Log Analytics, and KQL Experience with Microsoft Defender for Cloud, Microsoft Sentinel, Azure Backup, and Azure Site Recovery Experience with subscription management, RBAC, multi-tenant operations, and governance practices including tagging and naming standards Proficiencywith PowerShell and Microsoft Graph API for operational and tenant automation Working experience withTerraform/Bicep templates for Azure deployments Experience with application delivery using Azure DevOps or GitHub Strong knowledge of Azure networking and Microsoft Entra Willingness toparticipatein a shared on-call rotation Desired Experience Experience in a managed services or CSP environment Experience with Azure Cost Management, FinOps practices, or the Azure FinOps Toolkit Skills & Abilities Operational discipline across multiple concurrentAzureenvironments Troubleshooting capability and strong pattern recognition across Azure services Escalation judgment with the ability to produce handoffs that receiving teams can act on Technical writing suitable for customer, audit, and internal consumption Collaboration across support, infrastructure, and customer-facing teams Ownership of outcomes , including routine and repeat operational work Commitment to ongoing certification and technical skills development Who we are CompuNet, Inc. is an engineering-led IT solution provider that offers consulting, design, and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing, developing, and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle, from discovery and design through deployment, training, and handoff. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr CompuNet, Inc.