Back of House

About the Opportunity

At Chick-Fil-A, the Team Member role is an opportunity to learn, grow, and be part of a supportive, people-centered environment. You will work directly with an independent Operator who is committed to developing team members and fostering a positive workplace culture. No prior experience is required—we provide comprehensive training for all positions.

Why You’ll Love Working With Us

Flexible Scheduling

We understand the importance of balancing work with school, family, and other commitments and will work with you to develop a schedule that supports your life.

Always Closed on Sundays

All Chick-fil-A restaurants are closed on Sundays, giving you a guaranteed day each week for rest, family time, or personal activities.

Leadership & Development Opportunities

Hands-on training from your Operator

Leadership development programs at Intermediate and Advanced levels

Internal pathways for career growth, including opportunities to pursue leadership roles or explore becoming a future Operator

Scholarship Programs

Eligible team members may apply for:

• $2,500 Leadership Scholarships
• $25,000 True Inspiration Scholarships (awarded annually by an independent review panel)

Competitive Pay & Benefits

• Competitive hourly pay (see pay range above)
• Training and skill development
• Opportunities for cross-training
• Positive, team-oriented work environment

Role Summary

Team Members help create an excellent guest experience by delivering high-quality service, consistent food safety and presentation, and genuine care for customers. You will uphold the principles of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).

Key Responsibilities

• Follow and comply with all sections of the Employee Handbook and all restaurant policies
• Provide friendly, helpful, and efficient service to every guest
• Execute food preparation and presentation standards, including portion accuracy and FIFO (First In, First Out) procedures
• Maintain a clean, safe, and organized work environment
• Support guest recovery efforts by responding promptly and positively to guest concerns
• Arrive on time and prepared for each scheduled shift
• Proactively pursue training opportunities and cross-training certifications
• Accurately track, record, and store product waste according to procedures
• Use holding, timing, and tracking systems as required (HOH positions)
• Work collaboratively with team members and demonstrate professionalism at all times
• Follow appearance and uniform standards as outlined in the Employee Handbook
• Notify leadership and assist in finding coverage when unable to work a scheduled shift

Minimum Qualifications & Physical Requirements

• Must be at least 16 years of age. Applicants under 18 must obtain and maintain a valid California work permit as required by law.
• Must be able to reliably report to scheduled shifts on time.
• Ability to understand and follow food safety, customer service, and operational procedures, including compliance with the California Retail Food Code.
• Ability to communicate effectively and courteously with guests, supervisors and team members.
• Ability to perform tasks requiring manual dexterity, coordination, and repetitive hand and arm movements,including but not limited to: food preparation, service, cleaning, stocking, and equipment operation.
• Ability to lift and carry items weighing up to 50 pounds as a part of assigned duties, such as unloading deliveries or stocking supplies.
• Ability to stand and walk for extended periods during shifts.
• Ability to work safely in a fast-paced environment,including wearing required slip-resistant, closed-toe footwear and maintaining safe mobility in food preparation and service areas. 
• Willingness and ability to learn and consistently follow all company policies, safety standards, and operational procedures.
• The tasks above are essential functions of the position and must be completed with or without accommodation.

Preferred Qualities 

• Friendly, welcoming, and patient customer service approach
• Dependable, punctual, and consistent in work habits
• Team-oriented mindset and willingness to assist others
• Initiative to identify and complete tasks independently
• Desire for ongoing development, training, and growth
• Strong attention to detail and adherence to procedures
• Positive, helpful attitude and a commitment to serving others

Equal Opportunity Employer

Chick-Fil-Ais an Equal Opportunity Employer. We value diversity and do not discriminate based on race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to individuals with disabilities throughout the application and employment process.