Supervisor, Social Work (Full Time, Day)

Position: Supervisor

Location: Rochester General Hospital (RGH)

Hours: Full-Time 40 hrs/ week

Schedule: 8am-4:30pm

Position Summary

Provides staff supervision related to assigned areas of responsibility. Supervisor, Social Work, works closely with Department /Practice Managers to ensure positive working relationship between social work staff and RRH Hospital/Medical Group providers and staff, as well as community partners. Adheres to policies, procedures, and established standards of professional conduct. Upholds patient rights in all settings.

Key Responsibilities

• Provides direction in performance standards, expectations, and productivity for each staff member.
• Develops quality indicator to measure performance and outcomes.
• Conducts documentation audits.
• Coordinates and monitors all in-reach and outreach services provided by the social work team.
• Supervises assigned social work staff.
• Utilizes Health System performance management guidelines to counsel staff as problems occur.
• Implements RRH disciplinary process as necessary, consulting with Human Resources and appropriate leader.
• Selects appropriate candidates for positions, working closely with the appropriate leader.
• Provides for orientation of new staff. Supervises and mentors staff, reviews staff performance with appropriate leader, and completes required performance appraisals.
• Delivers ongoing education, training, and motivation to empower all team members for when social work staff and/or leader are unavailable.
• Provides social work consultation and program service delivery education to RRH Medical Group practices, as needed.
• Monitors internal and external referrals to identify opportunities for increased utilization of RRH resources as well as address any issues that might arise during process.
• Conducts, monitors and responds to SafeConnect incidents.
• Represents social work services in hospital initiatives and committees as assigned.
• Leads Peer Interview team.
• Outpatient setting -supervises lethality assessments conducted by social workers and functions as a 9.45 Designee
• Performs other related administrative and operational duties as may be assigned.

Desired Attributes

• Strong analytical and communication skills
• Proficiency in Microsoft Office products and ability to work various software applications.
• Experience in the Medicaid eligibility determination and enrollment process.
• Five years’ experience in healthcare, social work or related position, with supervisory experience preferred.

Minimum Qualifications

Masters Degree in Social Work.

Required Licensure / Certification Skills

• Valid NYS Driver’s License.
• Valid licensure with New York State Department of Education in Social Work

Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Femal/Disability/Veteran

EDUCATION

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

$70,720.00 - $88,400.00

CITY

Rochester

POSTAL CODE

14621

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.