Critical Facilities Engineer - UPS SME

Job Description

About Applied Digital:

At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow’s technological advancements, including AI-driven video and generative platforms.

We are:

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• Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
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• Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
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• Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.
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At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.

Position Summary:

Applied Digital is seeking a highly skilled Data Center UPS – Operational Subject Matter Expert (SME) to oversee and optimize the performance, reliability, and efficiency of our data center UPS infrastructure. This role provides deep technical expertise in UPS technologies (e.g., online double-conversion, line-interactive, standby, modular, battery-backed), power quality, battery management, and integration with generators, switchgear, and critical loads. The SME supports design, installation, commissioning, preventive/corrective maintenance, troubleshooting, training, and continuous improvement to minimize downtime and ensure compliance in high-availability environments like data centers, hospitals, telecom, industrial plants, and financial institutions.

Key Responsibilities:

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• Act as the go-to technical expert for all UPS-related matters, including system architecture, sizing, redundancy (e.g., N+1, 2N), runtime calculations, and fault analysis.
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• Lead or support preventive maintenance, corrective repairs, battery testing/replacement, firmware updates, and major component replacements (e.g., rectifiers, inverters, static switches).
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• Troubleshoot complex UPS failures, power quality issues (harmonics, transients, voltage sags), and integration problems with downstream equipment.
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• Develop, review, and update technical documentation, standard operating procedures (SOPs), maintenance protocols, and training materials.
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• Deliver hands-on training and certification programs for technicians, engineers, and operations staff on UPS operation, safety, and best practices.
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• Perform root cause analysis (RCA) on incidents, recommend improvements, and contribute to reliability enhancements (e.g., predictive maintenance using monitoring software).
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• Ensure compliance with industry standards and regulations (e.g., IEEE, NFPA 70, UL 1778, IEC 62040, OSHA, local electrical codes).
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• Collaborate with cross-functional teams (e.g., electrical engineers, data center ops, vendors, procurement) on new UPS deployments, upgrades, capacity planning, and vendor evaluations.
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• Analyze system performance data, KPIs (e.g., MTBF, availability, efficiency), and monitoring tools (e.g., SNMP, BMS integration) to drive optimizations.
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• Provide emergency on-call support for critical UPS failures and participate in disaster recovery planning.
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Basic Qualifications:

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• Experience: 5–7+ years of hands-on experience with uninterruptible power supply systems, including installation, service, and advanced troubleshooting in critical power environments.
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• Education: Bachelor's degree in Electrical Engineering, Power Systems, Electronics, or related equivalent field experience preferred.
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• Certifications: Preferred – Manufacturer-specific (e.g., Schneider APC, Eaton, Vertiv/Liebert, CyberPower); relevant industry certs like Certified Data Centre Professional (CDCP), NFPA 70E (electrical safety), or battery/UPS-specific training.
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Knowledge & Skills:

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• In-depth expertise in UPS topologies, battery technologies (VRLA, lithium-ion, wet cell), power electronics, and paralleling/redundancy configurations.
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• Strong understanding of electrical systems, power distribution, generators, ATS, and harmonics mitigation.
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• Proficiency with UPS diagnostic tools, multimeters, oscilloscopes, thermal imaging, battery impedance testers, and monitoring software.
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• Excellent problem-solving, analytical, and communication skills for technical reporting and stakeholder interaction.
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• Ability to read/interpret electrical schematics, one-line diagrams, and OEM manuals.
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Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.

Physical Requirements:

Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.

Note:

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.