Patient Outreach Representative
Jobtailor
Responsibilities The Patient Outreach Representative (POR) is the first to interact with patients creating a friendly, caring culture with exceptional service. Operates in a high volume, contact center environment to reach unscheduled patients to get them scheduled. Conducts minimum required pre‑registration and clinical screening. Communicates to the patient the status of their insurance benefit, estimated cost, preauthorization, and payment options, as needed. Triages and transfers calls, as needed. Other duties as assigned. Requirements Three plus years’ experience in customer service – healthcare environment preferred Detail oriented, self‑motivated, a problem solver and a team player Ability to navigate multiple computer screens and browsers quickly and accurately Ability to excel in a very fast‑pace team environment Strong communication skills & professional demeanor. Minimum of High School diploma or equivalent (GED) #J-18808-Ljbffr Jobtailor
Vacancy posted 1 day ago
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