Point of Sale (POS) System Engineer

Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results.

Trilogy Federal is seeking a remote Point of Sale (POS) System Engineer to support Department of Veterans Affairs. In this role, the Point of Sale (POS) System Engineer will be a versatile technical expert with a focus on continuous delivery and lifecycle management of software applications that fulfill technical, operational, and business requirements while excelling in a fast-paced, client-oriented environment. This role requires a collaborative, detail-oriented professional to join our team, implementing secure, scalable cloud-based solutions and DevOps processes to modernize VA corporate IT systems, including legacy applications and initiatives.

Position Description:

The Point of Sale (POS) System Engineer will be involved in planning system and development deployment as well as responsible for meeting software compliance standards. Prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls. May build add-on modules using application program language.

Primary Responsibilities:

• Troubleshooting Reported Issues directly from Customer, or 3rd Party Vendor

• Manage DynaTrace for transactional flow / server status

• Manage Automated Daily Purge cycle support

• Manage Automated Daily RT Log Review Process support

• Manage Automated Daily Incoming Batch Processing support

• Manage Automated Daily Outgoing XML3, and Customer Account file processing support

• Manage 70 servers via remote access, or automated notification/task scheduler/scripting for server status/java heap dumps

• Maintain/Coordinate SSL and Security certs management on IBM Websphere / Apache

• Support Outgoing/Incoming SFTP Transfer Request with outside vendor

• Support Deployment/Upgrade of POS Software via specialized WAS integrated software (WASADMIN)

• Support Financial Department in validation of POS monthly and individual transactions, and weekly active open banking sessions for 1,030 tills Manage POS Shared Directory for all related POS files internal usage

• Support monthly CRISP LINUX patching schedule for 4 environments

• Support monthly CRISP WINDOWs patching schedule for 4 environments

Minimum Requirements:

• Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field (Additional 8 years of experience if substituting experience for education.)

• 5 years of experience in DevOps engineering, cloud infrastructure, or cybersecurity

• IBM WebSphere Application experience

• IBM MQ experience

• SQL / Powershell experience

• Windows 2019 Server experience

• Ability to obtain and maintain a Suitability/Public Trust clearance

Preferred Qualifications:

• Experience working with the VA or other federal agencies

• Experiencing overseeing multiple projects simultaneously

• Experience supporting program goals

• Experience collaborating with other project leaders

Benefits (including but not limited to):

• Health, dental, and vision plans
• Optional FSA
• Paid parental leave
• Safe Harbor 401(k) with employer contributions 100% vested from day 1
• Paid time off and 11 paid holidays
• No cost group term life/AD&D plan, and optional supplemental coverage
• Pet insurance
• Monthly phone and internet stipend
• Tuition and training reimbursement

This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.