Field Service Technician

Job Title

Field Service Technician

Job Description

Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands-on technical work with customer interaction and requires extensive travel. Key Role Details Position Type: Full-time, Travel Industry: Electric Vehicle Infrastructure Location: Dallas, TX Department: Service Operations Key Responsibilities Execute diagnostic, maintenance, and repair work on charging systems Perform commissioning and periodic maintenance interventions Work independently and collaboratively to maximize repair efficiency Document repairs thoroughly and consistently Provide feedback to remote service and development teams Coordinate service interventions within assigned territory Requirements 2+ years support role in EV charging industry or related such as solar, Battery Energy Storage System, etc. Experience as electrician in low-voltage range (up to 1,000V) Technical certification or experience in electrical engineering Basic software and diagnostic skills Full stack IT infrastructure knowledge (hardware, software, network, telecommunications) Proficiency in MS Office (Windows, Excel, Word) Strong customer service orientation Professional communication abilities Experience working under time pressure Ability to manage urgent customer escalations Ability to lift 75lbs (components and units) Capable of repeated ladder climbing Able to stand/walk for extended periods Valid driver's license Valid passport Flexibility for overtime work Willingness for domestic and international travel Available for flexible hours Benefits Medical Benefits with cost assistance. Vision Dental Life Insurance paid by employer Disability Flexible Spending Accounts (FSA/HSA) PTO (minimum 16 days) Company holidays Company vehicle provided