Engagement Manager

Healthcare Engagement Manager

VentureDive is seeking a Healthcare Engagement Manager to serve as the on-the-ground client-facing lead for a high-visibility data analytics engagement with a private equity–backed dermatology network (150+ locations, East Coast). The role bridges an offshore delivery team in Pakistan with a demanding PE client, translating clinical and business context into analytical direction and ensuring every deliverable meets client expectations before it ships. This is not a delivery manager role. The person in this seat must bring domain expertise in US healthcare operations—ideally provider-side—and the consulting polish to present findings, manage stakeholder relationships, and make judgment calls on analytical framing without needing to write code themselves.

Founded in 2012 by veteran technology entrepreneurs from MIT and Stanford, VentureDive is the fastest-growing technology company in the region that develops and invests in products and solutions that simplify and improve the lives of people worldwide. We aspire to create a technology organization and an entrepreneurial ecosystem in the region that is recognized as second to none in the world.

Core Functions

• Domain Translation
• Translate US healthcare business context (payer mix, referral patterns, provider scheduling, reimbursement models) into analytical requirements the offshore data science team can execute against
• Review analytical outputs for clinical and business plausibility before they reach the client
• Frame findings in language that resonates with PE operators and healthcare executives—not data scientists
• Identify when an analysis "looks right technically but says the wrong thing" and redirect before delivery
• Client Management
• Own the weekly client relationship: run status calls, manage expectations, surface risks early
• Serve as the primary point of contact for the PE client's operating team
• Navigate the dynamics of a PE portfolio company transformation—understand urgency, ROI framing, and board-level reporting needs
• Manage scope creep diplomatically while protecting the delivery team's capacity
• Present analytical findings in executive settings with confidence and clarity
• Quality Gatekeeping
• Review every client-facing deliverable (dashboards, reports, presentations, Excel models) for accuracy, framing, and narrative coherence
• Doesn't need to write code, but must be able to read an Excel model and ask "does this make sense?"
• Catch framing errors, misleading visualizations, or conclusions that don't hold up under scrutiny
• Ensure deliverables tell a coherent story aligned with what the client actually needs to decide

Required Experience

• 6-8 years of professional experience in consulting, business analytics, portfolio operations, or a related field.
• Strong analytical ability with experience interpreting data, dashboards, reports, and business performance metrics to drive decision-making.
• Experience leveraging AI tools and technologies in day-to-day work activities to improve productivity, analysis, research, decision-making, and business outcomes.
• Strong client-facing communication and presentation skills, with the ability to confidently engage senior stakeholders and influence decision-makers.
• Experience working directly with clients, executives, or business leaders in a consulting, strategy, or operations capacity.
• Comfort working with offshore/distributed teams across multiple time zones (team is Pakistan-based).
• US-based and available during Eastern Time business hours.

Preferred Experience

• Healthcare domain experience, particularly within US healthcare operations.
• Experience working with private equity clients or PE-backed companies.
• Prior operating role at a PE-backed healthcare platform (operations, strategy, or analytics function).
• Experience with dermatology, multi-specialty, or ambulatory care networks.
• Familiarity with Power BI, Tableau, or similar analytics platforms (consumer, not builder).
• Understanding of provider capacity modeling, appointment utilization, or scheduling optimization.
• MBA or MPH from a recognized program (not required but valued).

What we look for beyond required skills In order to thrive at VentureDive, you …are intellectually smart and curious …have the passion for and take pride in your work …deeply believe in VentureDive's mission, vision, and values …have a no-frills attitude …are a collaborative team player …are ethical and honest Are you ready to put your ideas into products and solutions that will be used by millions? You will find VentureDive to be a quick pace, high standards, fun and a rewarding place to work at. Not only will your work reach millions of users world-wide, you will also be rewarded with competitive salaries and benefits. If you think you have what it takes to be a VenDian, come join us... we're having a ball! #LI-Hybrid