FLEX Revenue Manager

Senior Revenue Manager

This is a temporary position. This position is responsible for the execution of revenue management processes and strategy that meet the company's mission and standards and focus on continuous improvement. Senior Revenue Manager, RMAS oversees and coordinates the revenue management functions (pricing, competitive assessments, etc.) and inventory strategy for Marriott Select Brand (MSB) hotels and Full Service Branded hotels.

Candidate Profile

Education and Experience

2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years of experience in the revenue management, sales and marketing, or related professional area.

OR

4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years of experience in the revenue management, sales and marketing, or related professional area.

Managing Revenue Management Projects and Strategy

• Manages room authorizations, rates and restrictions.
• Analyzes competitive performance through the use of market share tools.
• Communicates and educates hotels on proper pricing, competitive positioning and restrictions and the impact that they may have on the hotels' revenue strategies.
• Develops and implements strategies with the General Manager that will maintain and/or increase the hotel's RevPAR.
• Utilizes Marriott's revenue management systems and tools to maximize revenue and profit for both transient and group segments.
• Conducts Sales Strategy meetings with General Manager and key property staff to educate and evaluate pricing and inventory strategies.
• Confirms that the hotel(s) sales strategies are effectively implemented in the inventory and pricing systems.
• Effectively communicates brand specific revenue management philosophies as they pertain to One Yield/Total Yield recommended strategies.
• Communicates brand philosophies to the property staff.
• Understands Revenue Management Advisory Services'- Americas initiatives and philosophies.

Providing Business and Technical Support

• Responds to, solves and makes decisions on standard/routine business requests with limited risk.
• Assists more senior associates in achieving business results by: utilizing technical knowledge and skills to enhance business processes; establishing priorities for self and, where appropriate, others; allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups; and contributing to department/unit budget as appropriate (i.e., following guidelines, etc.).

Additional Responsibilities

• Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
• Takes responsibility for own work as well as contributes to the team and departmental goals and/or business results. May direct work of non-management staff.
• Performs other duties as appropriate.

Management Competencies

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.

Communication

• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.

Problem Solving and Decision Making

• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.

Professional Demeanor

• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.

Driving for Results

• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Planning and Organizing

• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

Customer Relationships

• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.

Global Mindset

• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Talent Management

• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Personal Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

Business Acumen

• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.

Technical Acumen

• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges

Revenue Management

• Revenue Management - Knowledge of revenue management concepts, processes and strategies such as average daily rate, revenue per available room, sales cycles and trends, account management, pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports.

Analysis

• Analysis - The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data.

Research

• Research - Skill in collecting information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics. The ability to know when to seek additional information and where to look to find it.

Inventory Management

• Inventory Management - The ability to manage rooms and function space restrictions and thresholds using systems or manually in order to maximize revenue/profit across all segments.

Computer Skills

• Computer Skills - The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.

Economics and Finance

• Economics and Finance - Knowledge of economic principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial