Account Executive (International Freight Forwarding)

Job Description

Job Description

Account Executive (International Freight Forwarding)

POSITION SUMMARY
The Account Executive at R.H. Shipping and Chartering is the face of our organization. This role is responsible for representing the organization in a professional manner, building rapport by providing information, giving recommendations, and communicating with the highest level of integrity. The Account Executive role will be responsible for following through with prospects to close business in alignment with organizational goals.

ABOUT R.H. SHIPPING
We are R.H. Shipping and we are growing by the day. Our mission is to transform people's lives by supplying worldwide transportation solutions. We are accountable and disciplined in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, disciplined, inspirational, accountable, results oriented, and transparent.

PERFORMANCE OBJECTIVES
● Must be able to build and expand portfolio of customers through cold calls, networking and referrals and online research and build longstanding relationships with these prospects and customer.
● Have a well-rounded knowledge in Freight Forwarding.
● Have a fundamental understanding of the processes and documentation requirements involved in international and domestic shipping.
● Communicate recommended products and services needed and present sales proposals for the recommended products.
● Master company knowledge, products, services delivery model. 
● Evaluate customers’ needs and make recommendations with the highest level of integrity.
● Must document pipeline and activity through provided CRM. 
● Complete Cardone U Training daily and attend weekly sales meetings in the office.
● Maintain contact with customers throughout the sales process to ensure the delivery of information and any additional authorizations.
● Manage overall account relationships for customers to ensure excellent customer service during implementation and ongoing maintenance of the account.
● Demonstrate effective negotiation and closing techniques in securing profitable business across all products.
● Conduct face-to-face meetings with potential and existing clients.
KEY COMPETENCIES
The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in this role but are not necessarily all inclusive.
● Must always maintain professional demeanor and appearance.
● Competitive mindset to WIN, while maintaining a team-oriented attitude.
● Must have organized approach to workload with proper follow through.
● Effectively communicate in English with team members, management, and customers in both verbal and written format
● Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
● Ability to maintain positive attitude while working in a fast-paced environment.
● Remarkable consultative sales ability, while providing excellent customer service

EDUCATION AND EXPERIENCE
• GED or High School Diploma required; BS in Business (Preferred).
• 1 – 2 years’ experience selling Freight Forwarding services.
• Current State Driver’s License & Clean Driving Record required.
• Proven success in gaining new business through prospecting.
• Good presentation and business writing skills.
• Solid verbal communication and an aggressive drive as well as commitment to develop and grow a client base.
• Ability to interact effectively with internal and external contacts at all levels.
• Initiative-taking individual with a high level of enthusiasm.
• Ability to think strategically and demonstrates strong problem-solving capabilities.

COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, R.H. Shipping recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.