Host/Hostess- Waco

Fish City Grill / Half Shells

Job Overview
Responsible for greeting every single Customer with a personable, genuine, upbeat, and unique greeting. Control the flow of traffic and maintain an awesome, clean atmosphere to Customers.

Primary Responsibilities

Live by a servant leadership philosophy to always serve others first.
Understand, and comply with:
All Company policies, procedures, and operating standards.
All federal/state/local laws and ordinances.
Provide a first and last impression for our neighborhood joint.
Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift.
Perform the role of a Host.
Know menu details, drink specials, and Chalkboard specials.
Know what credit cards we accept.
Open and hold the door for Customers.
Greet Customers with a genuine hello, a smile and eye contact.
Manage the seating of the Customers; monitor wait times.
Guide Customers to an appropriate table while maintaining a comfortable pace and proximity to Customers following you.
Hand clean menus to Customers once they are seated; explain the Chalkboard specials.
Manage the communication throughout the restaurant.
Provide awesome service to all Customers.
Always have a "do whatever it takes" personality.
Hold doors open for Customers
Pull out chairs for female Customers.
Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.).
Perform secondary responsibilities.
Assist Busser by clearing and/or wiping tables.
Assist Servers by refilling beverages.
Assist Bartenders by handling carry out orders.
Complete assigned opening, ongoing, and closing sidework.
Maintain a safe, sanitary, and secure environment at all times.
Notify a Manager of all Customer complaints.
Remain calm at all times.
Perform any other tasks or duties as assigned by a Manager.

Required Skills

High school degree or GED preferred.
Good reading, writing, mathematical and communication skills.
Able to interact professionally with other Customers and Team Members.
Able to handle multiple tasks in a fast-paced environment.
Good judgment and decision making abilities.

Physical Requirements (as required by OSHA)

Must be able to spend 100% of working time standing, walking, and reaching.
Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
Climbing and ascending or descending ladders, stairs, and ramps.
Must be able to carry loads greater than 35 pounds frequently.
Must be able to communicate clearly with our Customer in the primary language of the restaurant.
Hearing sounds at normal speaking levels with or without correction.
Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.

Apply

Vacancy posted 5 days ago

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