Electrical Service Technologist -- Industrial Controls & PLC/SCADA

Job Description

Job Description

Are you the expert customers call when the lights must stay on?

JDC Power Systems, LLC is hiring an Electrical Service Technologist to solve complex field problems across electrical distribution and industrial control systems.

Is this you?

• Do you enjoy diagnosing tough faults in transformers, breakers, and LV/MV switchgear?
• Do you speak both “controls” and “power,” working confidently with PLCs, SCADA, and protective devices?
• Can you win customer trust through clear explanations, crisp documentation, and results?

What you will do

• Troubleshoot, maintain, and repair on-site electrical systems and controls to keep operations running.
• Run system diagnostics, isolate root causes, and implement corrective actions quickly.
• Commission and start up systems to customer specifications, verifying functionality end-to-end.
• Serve as the primary customer interface during service visits, providing training on basic operation and upkeep.
• Capture accurate time, inventory, and service records; produce test reports and performance feedback.
• Collaborate with teammates and leverage remote support tools to accelerate resolution.

Safety and standards

• Follow OSHA guidelines, company safety protocols, and applicable codes.
• Participate in safety training and maintain current safety-related credentials.

Qualifications Education

• High school diploma or equivalent required.
• Associate’s degree in electrical engineering or a related field preferred.
• Certifications such as NFPA 70E and OSHA 30 are advantageous.

Experience

• 3–5 years in a field service role focused on power systems, electrical equipment, or industrial controls.
• Proven ability to troubleshoot and maintain transformers and circuit breakers.

Core competencies

• Analytical troubleshooting and structured problem solving.
• Proficiency with field service/ERP systems and Microsoft Excel/Word.
• Customer-facing communication skills; ability to explain technical topics clearly.
• Independent work style with strong prioritization in fast-paced settings.

Bonus capabilities

• Low- and medium-voltage experience.
• Familiarity with PLCs, SCADA platforms, and protective relay systems.

Additional requirements

• Frequent travel with overnights across the U.S. to customer sites and JDC locations.
• Valid driver’s license; clean driving record.
• Unwavering focus on safety and customer satisfaction.
• Hands-on use of standard test equipment (multimeters, breaker test sets, etc.).

Physical and environmental expectations

• Standing/walking up to 8–12 hours daily on jobsites; climbing ladders/stairs and accessing elevated areas.
• Ability to bend, kneel, squat, crouch, and crawl in confined spaces; work indoors/outdoors in variable weather, dust, dirt, and extreme temperatures.
• Lift/carry up to 50 lbs frequently; up to 75 lbs occasionally with assistance or mechanical aids.
• Push/pull/maneuver equipment like switchgear sections, cable reels, and test gear.
• Use hand/power tools and test equipment with precision; fine motor skills for terminations and adjustments.
• Operate while wearing gloves and full PPE (arc-flash suits, hard hat, safety glasses, safety boots, fall protection).
• Visual acuity for schematics/labels/displays ; color vision for wiring ID; hearing adequate for alarms and verbal safety communication.
• Work near energized and de-energized systems; high-noise environments requiring hearing protection.

Schedule and travel

• Frequent regional/national travel.
• Overtime, weekends, and on-call as needed.
• Extended shifts during commissioning/startup windows.

Benefits and growth

• On-the-job training and professional development in power systems and industrial controls.
• Competitive compensation, health benefits, 401(k), and paid time off.
• Opportunities to pursue additional certifications.
• Team-oriented, collaborative environment.

Desired proficiencies

• Journeyman’s License
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• OSHA 10-Hour Certification (OSHA 10)
• Relay Testing
• SCADA Experience
• Field Service Readiness
• Microsoft Excel

Technology you’ll work with

• SCADA
• ERP Software
• Programmable Logic Controller (PLC) (Siemens, Schneider Electric)

Compliance

*JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.

*JDC Power Systems, LLC, believes that supporting a respectful and inclusive workplace is critical to our success. JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodation upon request as required.