Restaurant Internship - Ballparks of America/Sho-Me

Restaurant Internship - Ballparks of America/Sho-Me

BPA SFM, LLC

LOCATION: Branson, MO

DEPARTMENT: Food & Beverage

REPORTS TO: Food & Beverage Manager

STATUS: Internship (Non-Exempt)

ABOUT THE COMPANY:

Ballparks of America and Sho-Me Baseball delivers the ultimate tournament experience for players, families, and coaches for Branson West, MO. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Ballparks of America and Sho-Me are managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Internship Overview

The general purpose of this position is to rotate and train in all positions of the Food and Beverage Department. The intent of the F&B internship program is to allow the student practical work experience in the hospitality industry.

Primary Responsibilities Include But Are Not Limited To:

• Accountable for all training program tasks and project responsibilities as assigned
• Greets all guests and provides outstanding customer service
• Assist guests with cash, gift card, and credit card transactions
• Performs food-handling and service duties
• Answers questions relating to all F&B products
• Perform any other job-related duties as requested to include, but not limited to answering phones, administrative duties and assisting with meal period set up

Minimum Requirements:

• Current student or graduated within the last year studying hospitality management, restaurant management or related degree
• Must have or be able to receive a Food Handlers Certificate
• Ability to meet deadlines and work with internal team members while maintaining a self-directed approach to ongoing projects
• Excellent verbal and written communication skills
• Strong interpersonal skills, work ethic, and professional demeanor
• Demonstrated commitment to customer service
• Able to demonstrate flexibility and adaptability in the workplace
• Available 40 hours per week, including nights, weekends, and game days

Working Conditions and Physical Demands:

• Must be able to bend, reach, and lift 50 pounds
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend into awkward positions while performing job functions
• Workplace environment has intermittent noise, generally moderate in nature, but can be loud at times especially during competitions and events
• Exposure to heat, cold and other elements