Cashier Team Member (Front End Service) - Part Time

Provides support as a member of the Customer Service & E-Commerce team to assist customers during checkout, perform all cash register functions, bag groceries, and work at the customer service desk. Works to maintain attractive customer service displays and supports the Whole Foods Market Customer Service vision. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and team members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Responsibilities Checks out customer groceries efficiently and accurately. Upholds government regulations concerning sale of alcoholic beverages and taxation. Follows proper check, ATM, and credit procedures. Uses proper tare procedures when ringing up scalable items. Cleans and stocks front‑end areas, including own register – changing tapes and ribbon as necessary. Follows all cash handling procedures – meeting and exceeding regional cashier variance policy. May assist with training of new cashier and cashier assistant team members. Assists supervisor in controlling customer flow and back‑up lines to reduce waiting time. Proactively participates in company programs as directed by leadership. Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. Provides excellent customer service, addresses needs of customers in a timely and effective manner, models suggestive selling techniques, answers phones and pages promptly and courteously. Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. Follows and complies with established procedures, including weights and measures, health and sanitation, and safe work practices. Maintains a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. Immediately reports safety hazards and violations. Performs other duties as assigned by store or company leadership. US only – for those hired November 2024 and beyond, cashiers will be assigned shopper training to complete and may be assigned shopper tasks within the Customer Service Team. Job Skills Demonstrates patience in dealing with customers and team members. Maintains proficiency with the cashier code book and PLUs. Strong basic math skills. Strong to excellent communication skills and willingness to work as part of a team. Ability to deliver information in a clear and respectable manner to team members, customers, and vendors. Ability to meet customer service expectations and standards in all interactions. Ability to follow directions and procedures; effective time management and organization skills. Passion for natural foods and the mission of Whole Foods Market. Strong work ethic and ability to work in a fast‑paced environment with a sense of urgency. Understanding of and compliance with WFM quality goals. Strong attention to detail. Experience No prior retail experience required. Physical Requirements / Working Conditions Must be able to lift 50 pounds. In an 8‑hour work day: standing/walking 6‑8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90°F. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. May require use of ladders. Compensation & Benefits The wage range for this position is $16.00–$25.40 per hour, commensurate with experience. Whole Foods Market offers a range of benefits for full‑ and part‑time team members, including eligibility for a store discount, paid time off, financial wellness, health and wellness support programs, and access to other team member perks. New entry‑level team members who successfully complete their first 90 days of employment and remain actively employed in an eligible role may be eligible for a base rate increase after the 90‑day anniversary. EEO Statement At Whole Foods Market, we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. #J-18808-Ljbffr