Home Comfort Systems Service Mechanic

Job Description

Job Description

About Airtron Heating & Air Conditioning

Airtron has delivered trusted residential heating and cooling solutions for 40+ years. Our Strongsville team is growing, and we’re seeking a Home Comfort Systems Service Mechanic who values craftsmanship, honesty, and great customer experiences.

Role overview

Reporting to the HVAC Service Supervisor and Operations Management, you will service, maintain, and commission residential HVAC systems, ensuring safe, correct, and reliable performance for our customers.

Core responsibilities

• Service & Maintenance
  • Maintain and repair residential heating and air equipment
  • Inspect and maintain ducting; keep company tools/materials in serviceable condition
  • Perform system inspections and communicate findings to dispatch/customers
  • Ensure work areas are clean upon completion
• Diagnostics & Start-ups
  • Troubleshoot performance issues; recommend and execute repairs
  • Identify, wire, and start up complete residential systems
  • Conduct start-up testing and record results to verify proper operation
• Communication & Documentation
  • Explain services and repairs to customers and dispatch
  • Debrief after each service call with appropriate documentation
  • Complete paperwork/tablet entries neatly and on time
• Logistics & Vehicle Care
  • Coordinate daily schedule with the office
  • Order and stage parts ahead of appointments; transport parts, materials, and tools
  • Accurately account for assigned inventory
  • Maintain a clean, organized company vehicle
• Safety & Professionalism
  • Wear protective floor savers in client homes; keep a courteous demeanor
  • Follow safety policies and procedures
  • Uphold all company performance standards and code of ethics
  • Other duties as assigned

Duties may vary by location.

Minimum qualifications

• High school diploma or GED
• 2+ years of residential HVAC experience
• EPA Certification
• Solder/brazing skills
• Effective English communication skills (verbal and written)
• Beginner computing skills; comfortable on a computer, laptop, or tablet
• Basic internet and email proficiency (e.g., Microsoft Outlook)
• Valid driver’s license
• Ability to work overtime with short notice; occasional weekends

Preferred

• HVAC trade school certification
• 2+ years of experience in residential HVAC

Additional skills and attributes

• Team-oriented with a willingness to learn
• Positive attitude; ability to build strong internal and external customer relationships
• Collaborative approach with all levels of the organization
• Related work experience may substitute for education
• Commitment to safety and a strong safety culture

Working environment

• Primarily at occupied residential homes and construction sites; minimal office time
• Vehicle travel to and from work locations
• Exposure to equipment, ladders, attics, crawlspaces, noise, dust, hazardous materials, and odors
• Indoor/outdoor work in all weather (heat, rain, cold, wind) with appropriate PPE

Physical requirements

• Operate a passenger vehicle or forklift
• Lift/move up to 50 pounds frequently
• Frequent climbing, bending, crawling, kneeling, and crouching
• Work at heights; climb ladders and stairways
• Wear required PPE: hard hat, safety glasses, ear plugs, masks/respirators, reflective vests, gloves, safety-toe construction boots
• Extended periods of standing, walking, or sitting
• Ability to hear and distinguish speech/sounds to safely operate phones and equipment
• Vision suitable for close, distance, peripheral viewing and normal depth perception (with correction if needed)
• Clear verbal communication to share information
• Enter data into handheld/computer via keyboard or 10-key
• Reach overhead; grip, hold, lift, turn, push, and pull tools and materials

Physical requirements may vary by location.

Technical proficiencies

• HVAC/R Systems
• HVAC Service & Installation
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair