Billing Follow Up Associate

Job Summary Communicates with patients, government agencies and third‑party payers to gather, process and record information to receive appropriate reimbursement. Communicates with departments for charge information, coding updates, and other information for claim appeals. Completes billing and collection processes and prepares for distribution to appropriate sources. Reviews unpaid claims and obtains necessary information to resolve reimbursements. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work. Job Requirements Education and Work Experience: High School Education/GED or equivalent: Preferred Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred Medical billing and collections experience: Preferred Essential Functions Reviews, corrects and submits claims to payers. Applies developing/basic working knowledge and experience to the job. Reviews unpaid accounts, initiates correct actions to collect the accounts, and follows up on action to assure expected results are achieved. Meets or exceeds productivity and quality performance expectations. Reviews unpaid accounts and initiates collection action for past‑due and denied claims. Calculates write‑offs and debit/credit adjustments. Provides general office support as needed. Performs other job‑related duties as assigned. Organizational Requirements Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, all associates must receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E‑Verify. Visit for more information about E‑Verify. By choosing to apply, you acknowledge that you have accessed and read the E‑Verify Participation and Right to Work notices and understand the contents therein. Job Info Job Identification 62581 Job Category Associate Locations ONE Adventist Health Way, Roseville, CA, 95661, US #J-18808-Ljbffr