Customer Service Rep - P&C Commercial Lines
$40k - $60kTechServe Alliance
Job Description
Job Description
Hybrid | Full-Time | Competitive Compensation + Benefits
Go deep in a niche — not wide in a generic book.
TechServe Alliance Insurance Services is the insurance arm of the national trade association for the IT and engineering staffing industry — a $40B+ sector at the heart of the U.S. technology workforce. We work exclusively with staffing and technology solutions firms, and our clients — owners, CFOs, operations leads — expect real expertise, not policy administration.
Our team is lean and high-performing. We value autonomy and expertise over bureaucracy, and this role has a genuine influence over how we grow.
What You'll Do• Manage a dedicated book of commercial lines accounts and serve as trusted advisor to client leadership.
• Lead the full renewal cycle — submissions, market negotiation, proposals, and binding.
• Conduct coverage reviews with a focus on workers' comp, professional liability, and EPLI — and catch problems before clients ever see them.
• Drive retention and growth through proactive service, cross-sell opportunities, and partnership with leadership on new business.
What You'll Bring• Active P&C license (required)
• Ability to independently manage multi-line accounts
• The knack for explaining coverage to non-insurance people — clearly, without jargon
• Agency management system proficiency (AMS360 a significant plus)
Training included . You don't need to know the staffing industry on day one — we'll teach you our niche, our markets, and our systems.
Bonus points (none are dealbreakers): staffing industry experience, CIC/CISR or similar designation, trade association background, or genuine interest in automation and AI-assisted workflows.
Compensation & Benefits• $40,000–$60,000, based on qualifications
• Medical, dental, Life and vision coverage
• Paid sick leave
• Generous PTO
• 401(k) with company matching
If you want your expertise to actually matter — to clients, to the team, and to how the business grows — let's talk.
Apply now
Vacancy posted 18 days ago
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