Real Estate Post Closer - Operations Center - Onalaska, WI

At Altra Federal Credit Union, we’re more than a financial institution – we’re a community. For 95 years, we’ve been committed to helping our members achieve financial well-being with personalized service, competitive products, and genuine care. We are currently seeking a Real Estate Post Closer to join our team! The ideal candidate will play a key role in reviewing closed loan files, ensuring accuracy, completeness, and overall quality.

Key Responsibilities

• Coordinate post-closing activities to ensure timely and accurate file processing
• Review, audit, and finalize loan files to meet compliance and secondary market requirements
• Verify documents, signatures, and closing conditions; follow up on missing items
• Record security instruments, process lien satisfactions, and maintain collateral records
• Manage post-closing documents, including scanning, filing, and clearing recorded items
• Maintain loan data integrity across systems (LOS & core servicing)
• Support member and internal inquiries related to real estate loans
• Assist with servicing tasks (payments, payoffs, escrow activity, and exceptions)
• Complete investor delivery and sale transactions (servicing retained/released)
• Process construction draws and maintain MERS/eVault records
• Support QC reviews, GL balancing, and identify process improvements

Qualifications

• Minimum of three years’ experience in a financial institution or customer service-related field is required.
• Minimum of one year of mortgage experience is preferred.
• Experience with real estate loans on the secondary market is desirable.

Availability

• This position is 40-hours a week, Monday through Friday.
• Typical hours are 8:00 a.m. to 5:00 p.m.

Work Environment

• This position is located at Altra’s Operations Center in Onalaska, WI
• However, work from home / remote opportunities can be considered for those candidates who live within Altra’s approved remote states: CO, FL, GA, IA, MI, MN, NJ, NC, TN, TX, and WI.

Pay & Benefits

• Competitive starting hourly pay, based on previous experience.
• When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam.
• Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
• Up to a 6% employer-matched 401(k) + additional 3% employer contribution.
• Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
• Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
• Employee-only perks and discounts.

At Altra Federal Credit Union , you’ll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you’ll not only gain the opportunity to build meaningful relationships with members and coworkers, but you’ll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

Altra is proud to be a Great Place to Work® certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.

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