Unit Secretary

Job Title

Responsible for providing secretarial support for all employees within an assigned nursing unit. Provides superior customer service to patients and visitors on a given unit.

Primary Duties and Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Communicates clearly by using customer-focused principles. Receives greets and directs patients visitors and hospital personnel. Receives and distributes mail flowers and various other items for patients on the unit.
• Assists physicians and nursing staff with clerical needs as required. Assists Department Director Clinical Coordinator and Charge Nurse as directed.
• Answer call system and deliver message to appropriate staff member. Functions as a communication liaison during emergency situations STAT requests/orders.
• Requests/advises Bed Board/Patient Care Supervisor of all admissions/transfers/discharges/expiration. Faxes patient assignments and staffing information assignment to staffing office and ancillary departments.
• Places calls to relay order for consult to appropriate physician/clinician. Log call placed into consult log (unit specific log) and follow-up to insure that consult message is received and acted upon.
• Maintains adequate quantity of supplies and equipment inventory. Ordersmaintainscopies unit material as needed.
• Initiates assembles and maintains physical integrity of electronic and hardcopy of the patient's medical record. Faxes patient information to requested healthcare provider in accordance with HIPPA guidelines.
• Performs specialized tasks specific to each department by maintaining the required skills.

Minimal Qualifications

Education:

• High School Diploma or GED required or equivalent.

Experience:

• Experience in medical clerical/medical receptionist position preferred or
• Completion of nurse technician/medical assistant/medical clerical training preferred or
• Equivalent hospital experience preferred

This position has a hiring range of USD $18.40 - USD $29.74 /Hr.