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Senior Manager, Product Management

University of Miami

The University of Miami/UHealth Connect invites applications for a Sr Manager Contact Center Platforms & AI, onsite in the Medley office. This role leads technology strategies across contact center platforms, AI, automation, and digital engagement to improve patient and employee experiences. You will drive governance, implementation, and optimization of solutions, partner with IT and clinical leaders, and oversee analytics and performance metrics to support enterprise service delivery. #J-18808-Ljbffr

Vacancy posted 1 day ago
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