Bilingual Program Manager, Early Relational Health Hub

Base Pay $72,384.00 - $78,700.00 / Year Relocation Expense Covered No Employee Type Exempt Manage Others Yes Contact information Phone View phone number on click.appcast.io Email View email address on click.appcast.io Description Department: Family Resource Centers / Early Relational Health Hub Reports to: Deputy Director Hours: some evening and weekend hours required for family engagement events and partner meetings Start Date: December 1, 2026 CPI is committed to a diverse, inclusive and equitable work environment. Our staff represent our community and persons with lived experience in the areas in which we serve. Our goal is to employ a workforce that supports racial equity, values differences, and celebrates unique perspectives. Everyone is welcome at CPI.

JOB SUMMARY:

The Early Relational Health (ERH) Hub Program Manager is a ready-to-lead position responsible for launching and driving day-to-day implementation of CPI’s Early Relational Health Hub model across CPI’s Family Resource Centers (Southwest Santa Rosa, John Reed, and E Street). As First 5 Sonoma County’s designated ERH Hub Lead Agency, CPI is seeking a leader who can hit the ground running: someone who brings the experience, relationships, and systems knowledge to move the Hub from design to full operation quickly and with confidence. From day one, the Program Manager will build and manage the network of subcontracted service partners (including perinatal/pediatric health, nutrition, birth education, infant safety, transportation, and family/immigration law partners) needed to deliver holistic, coordinated, family-centered care for children prenatal through age 5 and their caregivers. The Program Manager ensures Hub services meet First 5 Sonoma County’s contractual, data, and reporting requirements, and serves as the visible, accountable lead for this countywide effort. The ERH Hub Program Manager supervises the ERH Hub Program Coordinator(s) and works closely with FRC Managers, the Deputy Director, the Community Resilience Director, the Data Analyst, and CPI’s clinical and family support teams.

KNOWLEDGE, SKILLS AND EXPERIENCE:

Minimum of three years managing non-profit program(s), health or mental health related programs, or multi-partner collaboratives. Experience developing, negotiating, and monitoring partner agreements, MOUs, or subcontracts. Experience in developing and presenting training materials. Knowledge/experience with early childhood development, perinatal and maternal health, parenting issues, and family resources. Knowledge and experience in working with diverse populations, utilizing culturally competent, strength-based strategies. Ability to supervise and collaborate with staff in a manner that is flexible and supportive yet ensures accountability. Ability to work in partnership with a strong leadership team and a committed staff with high standards. Experience with data collection systems, reporting, and program evaluation preferred. Basic computer skills required, including Google Suite, Zoom, and Microsoft Office.

ESSENTIAL FUNCTIONS:

Leads implementation of the Early Relational Health Hub model across CPI's three Family Resource Centers, translating the ERH Hub work plan and three-year implementation plan into day-to-day operations. Identifies, onboards, and manages subcontracted Hub service partners (e.g., perinatal and pediatric health care, nutrition services, birth education, infant safety, transportation, family/immigration law), including negotiating and monitoring MOUs and partnership agreements. Establishes and maintains coordinated referral pathways and warm hand-off protocols between CPI staff, subcontracted partners, and other Hub service providers, ensuring families experience continuity of care. Oversees Hub data collection, referral tracking, and reporting in CPI's data systems, ensuring subcontracted providers submit required data and that reporting meets First 5 Sonoma County contract expectations. Partners with the Deputy Director, FRC Managers, and Data Analyst to develop and monitor the Hub's staffing plan, service delivery model, and evaluation/continuous improvement framework. Plans and facilitates parent/caregiver/family feedback into Hub CQI. Creates teamwork among program staff, subcontracted partners, support staff, and CPI's administrative and management teams in order to best carry out and meet the goals of the agency. Ensures all licensing, contractual, and compliance regulations related to the ERH Hub are met. Ensures consistency with professional ethics, laws, and agency policies and procedures. Collaborates with HR to recruit and hire new staff; conducts interviews and manages orientation and training process. Conducts regular check-ins with staff to evaluate performance. Conducts coaching, progressive discipline, and employment termination meetings. Coordinates training, conferences, and other related educational opportunities for program staff. Represents CPI at First 5 Sonoma County Hub meetings and other relevant community and partner meetings. Participates in monthly CPI leadership team meetings.

ESSENTIAL COMPETENCIES:

Demonstrated competencies in supervising and training program staff. Interpersonal skills: cooperates and collaborates effectively across a multidisciplinary team and network of external partners. Ability to serve as a liaison between CPI staff, subcontracted partners, administration, and support staff. Displays a professional demeanor. Promotes a cohesive, team-oriented environment. Ability to work effectively with a wide range of personnel, community partners, and clients in a diverse community. Communications: express ideas clearly, concisely, and effectively, both orally and in writing, including in partner agreements, reports, and funder communications. Practice effective listening skills. Positively represent CPI to clients, employees, subcontracted partners, and other community providers. Time management, organization, and project management skills sufficient to manage multiple partner relationships, deliverables, and deadlines simultaneously.

LICENSE REQUIREMENTS:

Valid California driver’s license, reliable transportation, and proof of insurance for travel between FRC sites and partner locations.

PHYSICAL REQUIREMENTS:

Ability to lift 25 lbs (supplies). Prolonged sitting and working on a computer and telephone. Ability to travel between CPI’s three Family Resource Center sites and partner locations. NOTICE: This job description is provided as a general summary of common job duties performed by individuals assigned this job title. It is not all-inclusive, nor is it intended to create a contract, written or implied, between employees and Child Parent Institute, nor does it in any way alter the at-will employment relationship that exists between employees and Child Parent Institute. As a condition of employment, all agency employees are expected to perform job duties assigned by agency management even when such duties are not included in their job description. CPI is an equal opportunity employer. #J-18808-Ljbffr Child Parent Institute