Health Technician (Hearing Instrument Specialist)

VA Careers - Medical Support Assistant

This is an Open Continuous Announcement until February 8, 2026. Qualified applicants will be considered and referred as vacancies become available. Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties. Duties include but are not limited to:

• Hearing aid troubleshooting and repair.
• Performing visual and auditory checks of hearing aids and hearing assistive technology-including all hearing aid accessories as well as alerting devices (troubleshoots performance).
• Provide basic hearing aid information for patients and caregivers consistent with the audiologist's treatment plan.
• Assists patients through triaging phone calls and audiology requests with regards to priority and urgency, following the audiologist's plan of care.
• Fabricating earmold impressions with proper (non-diagnostic) otoscopy.
• Order earmolds based on plan of care through prosthetics or DLC and fitting and modifying earmolds.

Work Schedule: Monday - Friday, 8:00am - 4:30pm

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 000000

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized