FT Assistant Manager Customer Service

Food Lion

Primary Purpose:

Manage customer service on the Front End. Operate the Front End according to front end standard practice and in compliance with policies, security measures and regulations. Achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate moral. Maximize sales by providing extraordinary customer service and minimize shrink through proper utilization of standard practices.

Duties and Responsibilities:

In the absence of the Customer Service Manager, supervise the performance of all duties and responsibilities of all Front End Associates
Manage the Front End during designated hours a minimum of three days a week per standard practice guidelines
Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
Serve as a model for customer service and instills this value in all associates
Manage and achieve Food Lion service standards as delegated by the Customer Service Manager
Maintain an efficient and productive Front End operation
Support the achievement of budgeted financial and operating results for the Front End
Ensure Front End schedules are written to provide extraordinary customer service at all times per standard practice guidelines
Understand and follow all company, Front End, Food Safety and Workplace Safety standard practice and policies
Ensure that all advertising and sales promotion materials applicable to the Front End are properly utilized
Observe and correct all unsafe conditions that could cause associate or customer accidents
Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
Monitor shrink and ensure that inventory and moneys are accounted for; provide coaching for associates to recognize and prevent losses
Ensure compliance with local, state and federal regulations
Provide recognition of accomplishments and offer coaching when necessary
Train and develop Office Assistants and Cashiers
Ensure office functions are completed accurately and on time
Communicate all cash variances to the Customer Service Manager
Research over/short discrepancies as reported by the Food Lion Customer Support Center on the weekly over/short report, report updated information or variances to the Customer Service Manager/Store Manager and Store Sales Accounting if necessary
Ensure Front End associates operate registers and serve customers in accordance with established policies and procedures
Maintain proper knowledge of all sales associate register functions and Front End accounting services which include all Office Assistant functions
In the absence of the Customer Service Manager, maintain Front End equipment and place service calls in an efficient manner
Successfully complete Computer Based Training (CBT) and Training Aid courses
Perform all other duties and projects as assigned

Qualifications:

A high school graduate or equivalent preferred
Excellent interpersonal, organizational, communication and customer service skills
Must be able to perform the job duties and responsibilities of Office Assistant
Good understanding of store operations preferred
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Ability to lead and direct others
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

Ability to use computers and other communication systems required to perform job functions
Ability to push or pull up to 2000 pounds using a pallet jack
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time, frequently walking short distances
Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
Perform repetitive hand and arm motions
Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Apply

Vacancy posted 15 hours ago

Similar jobs that could be interesting for youBased on the FT Assistant Manager Customer Service in Camden, SC vacancy

Assistant Manager
...Assistant Manager Corner Pantry is hiring an Assistant Manager. Are you passionate about delivering exceptional customer service and ensuring a safe environment for all? Do you thrive in a fast-paced and dynamic work setting? Join Corner Pantry, where we prioritize...
Suggested
Relocation package
Flexible hours
CORNER PANTRY, INC.
Camden, SC
1 day ago
Assistant Manager
$21 - $23 per hour
...members, Zaxbys is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers... ...of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently...
Suggested
Temporary work
Local area
Immediate start
Relocation package
Flexible hours
Shift work
Night shift
Zaxby's
Camden, SC
6 days ago
Store Clerk FT
...Store Clerk FT Corner Pantry - Hiring for Store Clerk Position! Are you searching... ...workplace where your enthusiasm for customer service shines? Do you want to be part of a loving... ...Operate POS systems efficiently to assist customers with purchases and fuel transactions...
Suggested
Relocation package
Flexible hours
Night shift
CORNER PANTRY, INC.
Elgin, SC
1 day ago
Sonic Assistant General Manager
...take your career in restaurant management to the next level? If so, we want you to join us as an Assistant General Manager at Sonic... ...you. At Sonic, teamwork, great service, and operational excellence drive... ...compliance, and resolve customer issues promptly. Oversee financial...
Suggested
Shift work
Night shift
Sonic Drive In
Lugoff, SC
3 days ago
Sonic Assistant General Manager
...Assistant General Manager At Sonic Drive-In Ready to take your career in restaurant management to... ...meet you. At Sonic, teamwork, great service, and operational excellence drive everything... ...food safety compliance, and resolve customer issues promptly. Oversee financial...
Suggested
Shift work
Night shift
Sonic
Camden, SC
3 days ago
Assistant General Manager
...ensure the quality of the product and customer service. Support includes: Team Member job performance... ...invoices and the food ordering system; Manager log entries and communication; Cash and... ...towards sign-off to become GM ready. Assist and recommend to GM in making personnel...
Hourly pay
Local area
Shift work
Chili's Jobs
Camden, SC
15 hours ago
C-Store Assistant Manager
...Job Title : C-Store Assistant Manager Reports To: Store Manager FLSA Status: Non-Exempt Hourly... ...operator dedicated to providing great service, fresh food, and a welcoming experience... ...ensure efficiency, profitability, and customer satisfaction. This role assists with hiring...
Hourly pay
Daily paid
Full time
Part time
Local area
Flexible hours
Shift work
Night shift
Afternoon shift
Workstream
Camden, SC
4 days ago
Assistant General Manager
$43.89k - $46.39k
...Exciting Opportunity: Assistant General Manager at WoodSpring Suites in Columbia-Fort Jackson, SC! About the Role: Hotel Management & Consulting... ...an assist them with leading the team, ensuring that our service standards are consistently exceeded. Our Culture: We...
Weekly pay
Daily paid
Full time
Contract work
Local area
Flexible hours
Hotel Management and Consulting
Elgin, SC
1 day ago
Assistant Finance Manager
...Fortune 500 retail client in the Elgin, SC area is seeking an Assistant Finance Manager to join their team at their food manufacturing facility.... ...disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...
Insight Global
Elgin, SC
3 days ago
Assistant General Manager
...Job Description Job Description Taco Bell Assistant General Manager About the Job: As an Assistant Manager at Taco Bell Franchisee... ...coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this...
Work experience placement
Immediate start
Shift work
Outlaw Enterprises Inc. KFC & Taco Bell
Lugoff, SC
a month ago
PT Customer Lead
...associates serve more than 10 million customers a week across 10 southeastern and... ...fast, easy, flexible and friendly service to our customers through the achievement... ...store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service...
Flexible hours
Food Lion
Lugoff, SC
15 hours ago
Sales Associate - Full Time
...Sales Associate The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and...
Hourly pay
Full time
Flexible hours
Night shift
Belk
Camden, SC
2 days ago
Account Executive
$75k
...initial experience and guide to long-term success Significant exposure to the leadership in the Sumter market, including the General Manager Initial compensation structure consists of a fixed salary. Over time, compensation structure transitions to salary plus...
Adams Outdoor Advertising
Camden, SC
1 day ago
PT Customer Service Leader
...To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service... ...cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in...
Flexible hours
Food Lion
Camden, SC
3 days ago
Sales Associate
...with a passion for delivering outstanding customer service while driving strong sales. Key... ...the register.RESPONSIBILITIESGreet and assist customers promptly: Approach and acknowledge... ...exchanges when possible.Communicate needs to management: Regularly inform management about...
Part time
Local area
Immediate start
Flexible hours
Night shift
Weekend work
Afternoon shift
Five Below
Camden, SC
3 days ago
Retail Sales Associate - Full Time
...store teams are the frontline of WOW! customer service, ensuring that customers find the right... ...employees maintain well‑stocked inventory, assist customers with product selection, and... ...& Teamwork – Collaborate with managers and teammates to create a motivated, productive...
Full time
Flexible hours
Night shift
Day shift
AutoZone
Camden, SC
1 day ago
Merchandising Sales Associate
...Team Member will interact with customers and team members, while... ...available, flexible, adaptable and service-oriented, as you must be able... ..., Circulars, Price Cuts and Managers’ Specials. Assemble... ...assignments with little to no assistance. Working Conditions Working environment...
Full time
Remote work
Flexible hours
Shift work
Tractor Supply
Camden, SC
15 hours ago
SHIPPING RECEIVING CLERK
Job Title Performs receiving, delivery, and shipping functions, makes decisions regarding trailer movement, and order completion. Maintains spreadsheets throughout shift, confirms appointments, and data entry. For the full description, please see the posting attachment...
Shift work
Millwood Inc
Lugoff, SC
3 days ago
Store Assistant
..., Overnights + Weekends) Time Type Full time Assistant Manager We want you to join our team as an Assistant Manager... ...our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. Our...
Weekly pay
Full time
Temporary work
Local area
Flexible hours
Shift work
Night shift
Weekend work
Afternoon shift
Circle K Stores, Inc.
Lugoff, SC
15 hours ago
Store Cleaning Associate
$12.75 - $13.25 per hour
...# Role models established customer experience practices with internal... ...and effectively with management and Associates # Adheres to... ...You. Excellent customer service skills Able to work a flexible... ...program; adoption assistance. All benefits are provided in...
Hourly pay
Temporary work
Local area
Home office
Flexible hours
TJX
Camden, SC
3 days ago
Store Associate
...positively contributing to our customers shopping experience by... ...knowledgeable, friendly, and efficient service. Team members must deliver... ...customers, co-workers, and management teams. What You Will Do The Sales... ...to educate customers and assists them in making product selections...
Local area
Shift work
Shoe Show
Camden, SC
3 days ago
Store Clerk
...and dynamic work environment where you can provide exceptional customer service? Do you thrive in a convenient and safe workplace with great... ...industry. In this role, you will be operating a POS to assist customers with purchases and fuel transactions, restocking merchandise...
Immediate start
Relocation package
Flexible hours
Night shift
Weekend work
Day shift
CORNER PANTRY, INC.
Lugoff, SC
3 days ago
Salesperson/Store Driver Store
...business and achieve our sales and service objectives. The role has good... ...selling experience for DIY customer visits and phone calls... ...relationships with customers, peers and management Read and interpret documents... ...our commercial customers and assist with task and inventory...
Full time
Part time
Local area
Weekend work
Afternoon shift
Advance Auto Parts
Lugoff, SC
5 days ago
PT Center Store Associate
...Store 00060 Grocery (7205706) Primary Purpose Provide quality customer service within the Center Store (Grocery) Department. Responsible for... ...in accordance with established Food Lion procedures to the Manager on Duty Ensure compliance with local, state and federal regulations...
Local area
Food Lion
Camden, SC
15 hours ago
Assistant Manager - Restaurant
...Love's - company funded tuition assistance * Paid Time Off * Flexible... ...Love’s, Restaurant Assistant Managers play a key role in ensuring the... ...to enhance sales and customer satisfaction. With opportunity... ...Drive sales of products and services through efficient ordering, stocking...
Immediate start
Flexible hours
Shift work
Night shift
Afternoon shift
Loves Travel Stops & Country Store
Elgin, SC
3 days ago
Rail Terminal Administrative Assistant
...We are hiring immediately for a Rail Terminal Administrative Assistant to Join our team working at the CSX West Columbia Railroad auto... ...The Automotive Admin is responsible for completing reports, customer reporting, yard inventory, answering phones, and all other duties...
Weekly pay
For contractors
Work at office
Immediate start
Relocation
Rail Management Services
Elgin, SC
20 days ago
PT Deli Bakery Sales Associate
...0 associates serve more than 10 million customers a week across 10 Southeast and Mid-Atlantic... ...Purpose Provide quality customer service within the Deli Bakery Department. Responsible... ...established Food Lion procedures to the Manager on Duty Ensure compliance with local,...
Local area
Food Lion
Lugoff, SC
1 day ago
Assistant Store Manager/Key Carrier
...products at great values to the communities we serve. Summary As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the...
Hourly pay
Full time
Part time
Flexible hours
Afternoon shift
Variety Stores LLC
Camden, SC
11 days ago
Full-Time Retail Sales Consultant - AT&T Authorized Retailer
$40k - $50k
...opportunities to advance their careers, explore new markets, and take on new challenges. As a Retail Sales Consultant, you'll help customers stay connected by recommending the latest wireless technology, entertainment, and connectivity solutions that fit their needs and...
Full time
Local area
Afternoon shift
Prime Communications
Camden, SC
3 days ago
Property Attendant
$16.5 - $18.5 per hour
...Suites in Columbia Fort Jackson, SC! About the Role: Hotel Management & Consulting, Inc. is seeking a hands-on Property Attendant... ..., cleaning public areas, prepping rooms for housekeeping, and assisting with laundry duties. Benefits: Hourly Rate:...
Hourly pay
Full time
Contract work
Local area
Flexible hours
Hotel Management and Consulting
Elgin, SC
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to FT Assistant Manager Customer Service. Be the first to apply!