FT Assistant Manager Customer Service

Food Lion

Primary Purpose:

Manage customer service on the Front End. Operate the Front End according to front end standard practice and in compliance with policies, security measures and regulations. Achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate moral. Maximize sales by providing extraordinary customer service and minimize shrink through proper utilization of standard practices.

Duties and Responsibilities:

In the absence of the Customer Service Manager, supervise the performance of all duties and responsibilities of all Front End Associates
Manage the Front End during designated hours a minimum of three days a week per standard practice guidelines
Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
Serve as a model for customer service and instills this value in all associates
Manage and achieve Food Lion service standards as delegated by the Customer Service Manager
Maintain an efficient and productive Front End operation
Support the achievement of budgeted financial and operating results for the Front End
Ensure Front End schedules are written to provide extraordinary customer service at all times per standard practice guidelines
Understand and follow all company, Front End, Food Safety and Workplace Safety standard practice and policies
Ensure that all advertising and sales promotion materials applicable to the Front End are properly utilized
Observe and correct all unsafe conditions that could cause associate or customer accidents
Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
Monitor shrink and ensure that inventory and moneys are accounted for; provide coaching for associates to recognize and prevent losses
Ensure compliance with local, state and federal regulations
Provide recognition of accomplishments and offer coaching when necessary
Train and develop Office Assistants and Cashiers
Ensure office functions are completed accurately and on time
Communicate all cash variances to the Customer Service Manager
Research over/short discrepancies as reported by the Food Lion Customer Support Center on the weekly over/short report, report updated information or variances to the Customer Service Manager/Store Manager and Store Sales Accounting if necessary
Ensure Front End associates operate registers and serve customers in accordance with established policies and procedures
Maintain proper knowledge of all sales associate register functions and Front End accounting services which include all Office Assistant functions
In the absence of the Customer Service Manager, maintain Front End equipment and place service calls in an efficient manner
Successfully complete Computer Based Training (CBT) and Training Aid courses
Perform all other duties and projects as assigned

Qualifications:

A high school graduate or equivalent preferred
Excellent interpersonal, organizational, communication and customer service skills
Must be able to perform the job duties and responsibilities of Office Assistant
Good understanding of store operations preferred
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Ability to lead and direct others
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

Ability to use computers and other communication systems required to perform job functions
Ability to push or pull up to 2000 pounds using a pallet jack
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time, frequently walking short distances
Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
Perform repetitive hand and arm motions
Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the FT Assistant Manager Customer Service in Camden, SC vacancy

FT Assistant Manager Customer Service
...0 associates serve more than 10 million customers a week across 10 southeastern and mid‑Atlantic... ...states. Primary Purpose Support the management and duties of store operations to meet... ...all Front End operations including Service Center, Self‑Checkout and Food Lion To‑Go...
Suggested
Local area
Flexible hours
Food Lion
Camden, SC
1 day ago
Assistant Manager
$21 - $23 per hour
...members, Zaxbys is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers... ...of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently...
Suggested
Temporary work
Local area
Immediate start
Relocation package
Flexible hours
Shift work
Night shift
Zaxby's
Camden, SC
20 hours ago
Assistant Manager
Zaxby’s is seeking an Assistant Manager to support daily operations in our fast-casual restaurant. You’ll lead shifts, coach team members, and ensure our guests enjoy friendly, accurate, and timely service. Responsibilities include supervising front- and back-of-house teams...
Suggested
Casual work
Shift work
Zaxby's
Camden, SC
3 days ago
Assistant Manager
...Assistant Manager Corner Pantry is hiring an Assistant Manager Are you passionate about delivering exceptional customer service and ensuring a safe environment for all? Do you thrive in a fast-paced and dynamic work setting? Join Corner Pantry, where we prioritize...
Suggested
Relocation package
Flexible hours
Shift work
Night shift
CORNER PANTRY, INC.
Camden, SC
1 day ago
Assistant Manager
...Assistant Restaurant Manager Franchise Organization/Location: Shreeji Donuts Reports To: Restaurant Manager Overview: An Assistant Restaurant... ...ensuring all shifts are staffed to meet guest demand and service standards Support RM in assigning staff and deployment...
Suggested
All shifts
Shift work
Dunkin'
Camden, SC
1 day ago
Assistant General Manager
...ensure the quality of the product and customer service. Support includes: Team Member job performance... ...invoices and the food ordering system; Manager log entries and communication; Cash and... ...towards sign-off to become GM ready. Assist and recommend to GM in making personnel...
Hourly pay
Local area
Shift work
Chili's Jobs
Camden, SC
2 days ago
Assistant General Manager
$50k - $65k
...ensure the quality of the product and customer service. Support includes: Team Member job performance... ...invoices and the food ordering system; Manager log entries and communication; Cash and... ...sign-off to become GM ready. Assist and recommend to GM in making personnel...
Hourly pay
Local area
Shift work
Chili's Grill & Bar
Camden, SC
2 hours ago
Sonic Assistant General Manager
...Assistant General Manager At Sonic Drive-In Ready to take your career in restaurant management to... ...meet you. At Sonic, teamwork, great service, and operational excellence drive everything... ...food safety compliance, and resolve customer issues promptly. Oversee financial...
Shift work
Night shift
Sonic
Lugoff, SC
3 days ago
C-Store Assistant Manager
...Job Title: C-Store Assistant Manager Reports To: Store Manager FLSA Status : Non... ...operator dedicated to providing great service, fresh food, and a welcoming experience... ...ensure efficiency, profitability, and customer satisfaction. This role assists with hiring...
Hourly pay
Daily paid
Full time
Part time
Local area
Flexible hours
Shift work
Night shift
Afternoon shift
Refuel Market
Camden, SC
2 days ago
Assistant Finance Manager
...Fortune 500 retail client in the Elgin, SC area is seeking an Assistant Finance Manager to join their team at their food manufacturing facility.... ...disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...
Insight Global
Elgin, SC
3 days ago
Customer Service Manager
$14 - $17 per hour
...Customer Service Manager The Customer Service Manager at The Mason Automotive Group plays a vital role in ensuring every client has a world... ...satisfaction, maintain strong communication with past clients, and assist with overflow email and phone inquiries. The ideal...
Hourly pay
Weekly pay
The Mason Automotive Group
Lugoff, SC
4 days ago
Assistant General Manager
...Job Description Job Description Taco Bell Assistant General Manager About the Job: As an Assistant Manager at Taco Bell Franchisee... ...coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this...
Work experience placement
Immediate start
Shift work
Outlaw Enterprises Inc. KFC & Taco Bell
Lugoff, SC
20 days ago
Retail Sales Associate
$12.75 - $13.25 per hour
...Responsible for delivering a highly satisfied customer experience proven by engaging and... ...For: You. Possesses excellent customer service skills Able to work a flexible schedule... ...discounts; scholarship program; adoption assistance. All benefits are provided in accordance...
Hourly pay
Temporary work
Local area
Home office
Flexible hours
The TJX Companies , Inc.
Camden, SC
4 days ago
Account Executive
$75k
...initial experience and guide to long-term success Significant exposure to the leadership in the Sumter market, including the General Manager Initial compensation structure consists of a fixed salary. Over time, compensation structure transitions to salary plus...
Adams Outdoor Advertising
Camden, SC
1 day ago
Account Executive
$100k
...of industry experience. Slice Merchant Services offers innovative payment processing solutions... ..., you will have a dedicated sales manager & support team, continued results-driven... ...PRESENTATION TOOLS ANYTIME LIVE MANAGER ASSISTANCE ONLINE TRAINING & DOCUMENTS LIBRARY...
Local area
Slice Merchant Services
Lugoff, SC
4 days ago
SHIPPING RECEIVING CLERK
Job Title Performs receiving, delivery, and shipping functions, makes decisions regarding trailer movement, and order completion. Maintains spreadsheets throughout shift, confirms appointments, and data entry. For the full description, please see the posting attachment...
Shift work
Millwood Inc
Lugoff, SC
3 days ago
C-Store Team Member-3rd Shift
...Member Reports To: Store Manager FLSA Status: Non-Exempt Hourly... ...dedicated to providing great service, fresh food, and a welcoming... ...in providing exceptional customer service and maintaining a clean... ...position is responsible for assisting customers, processing transactions...
Hourly pay
Daily paid
Full time
Part time
Local area
Flexible hours
Shift work
Night shift
Afternoon shift
Refuel Market
Camden, SC
3 days ago
Retail Associates
$15 - $16 per hour
...hour. Store hours are Monday through Saturday, 9 am to 8 pm and we are closed on Sunday. Departments include: Art Crafts Custom Frames Fabrics Floral Hobbies Job Description - Requirements Applicants must be available to work some nights and weekends...
Hourly pay
Full time
Seasonal work
Immediate start
Flexible hours
Night shift
Weekend work
Hobby Lobby
Camden, SC
2 days ago
PT Produce Sales Associate
Retail Operations Job Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 team members work every day to deliver the best possible experience for our customers. Food Lion
Food Lion
Lugoff, SC
4 days ago
Sales Associate
...with a passion for delivering outstanding customer service while driving strong sales. Key... ...register. Responsibilities Greet and assist customers promptly: Approach and acknowledge... ...when possible. Communicate needs to management: Regularly inform management about...
Hourly pay
Part time
Local area
Immediate start
Flexible hours
Night shift
Weekend work
Afternoon shift
Five Below
Camden, SC
4 days ago
Assistant Manager - Restaurant
...Assistant Manager - Restaurant Location: Elgin, SC, US, 29045 Req ID: 484001 Benefits: Fuel... ...strategies to enhance sales and customer satisfaction. With opportunity as our greatest... .... Drive sales of products and services through efficient ordering, stocking, inventory...
Immediate start
Flexible hours
Shift work
Night shift
Afternoon shift
Love's
Elgin, SC
3 days ago
Rail Terminal Administrative Assistant
...We are hiring immediately for a Rail Terminal Administrative Assistant to Join our team working at the CSX West Columbia Railroad auto... ...The Automotive Admin is responsible for completing reports, customer reporting, yard inventory, answering phones, and all other duties...
Weekly pay
For contractors
Work at office
Immediate start
Relocation
Rail Management Services
Elgin, SC
10 days ago
Remote Sales and Service Advisor
$69k
...paths for advancement into leadership and management. You will work remotely, serving... ...relationship-building skills Sales or customer service experience is helpful but not required... ...clients Present benefit programs and assist clients with enrollment Build and maintain...
Remote job
Work from home
Flexible hours
HMG Careers
Camden, SC
more than 2 months ago
Assistant Store Manager/Key Carrier
...products at great values to the communities we serve. Summary As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the...
Hourly pay
Full time
Part time
Flexible hours
Afternoon shift
Variety Stores LLC
Camden, SC
20 days ago
Financial Center Assistant Manager - Camden Financial Center
...career paths - whether shaped by military service, community college education, or a wide... ...us! This job is responsible for managing a financial center (FC) in collaboration... ...Bilingual skills Skills: Coaching Customer Service Management Customer and...
Work at office
Flexible hours
Shift work
Weekend work
Day shift
Bank of America Corporation
Camden, SC
4 days ago
Full-Time Retail Sales Consultant - AT&T Authorized Retailer
$40k - $50k
...opportunities to advance their careers, explore new markets, and take on new challenges. As a Retail Sales Consultant, you'll help customers stay connected by recommending the latest wireless technology, entertainment, and connectivity solutions that fit their needs and...
Full time
Local area
Afternoon shift
Prime Communications
Camden, SC
2 days ago
Orthodontic Front Desk Coordinator
...a professional, medical, or dental environment with direct customer service is desired. Specific Skills: Strong interpersonal and... ...Effective written and verbal communication with all staff and management. Must possess excellent organizational skills, strong...
Temporary work
Coastal Kids Dental & Braces
Camden, SC
8 days ago
Retail Sales Representative
...Technician is responsible for ensuring superior customer service and ensuring consistent inventory stock... ...of the store. Proactively assist customers in solving problems. Greet... ..., policies and procedures necessary to manage inventory shrink. Monitor shrink numbers...
Ace Hardware
Elgin, SC
3 days ago
Motorcycle Sales Associate
$100k
Job Description Job Description VEHICLE SALES ASSOCIATE! Job Details: ~$3000 sign-on bonus after 90 days. ~ Potential $100,000 annual income. ~401k and insurance benefits. ~ Sales experience is preferred but will train the right candidate. ~ Commissions...
Relocation package
Thunder Tower West Harley-Davidson
Elgin, SC
10 days ago
Part Time Sales Associate
...Vision Center has met the eye care needs of families in the Midlands of South Carolina for over 40 years. Providing excellent customer service and superior quality remains the emphasis of the company. It is important to us that our patients and clients enjoy being served...
Part time
Monday to Friday
Vision Center
Camden, SC
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to FT Assistant Manager Customer Service. Be the first to apply!