Graduate Assistant for Residence Life

About Us Georgia Southwestern State University is a state university serving a diverse population of students, offering a range of strong undergraduate and graduate programs in a vibrant learning environment. The University is a collegial community that values collaboration and community engagement with an emphasis on faculty, staff, and student interactions. An active student body and state‑of‑the‑art amenities enhance the learning experience on a visually appealing campus located in historic Americus, Georgia. Georgia Southwestern State University aspires to be an engaged, progressive, and inclusive university that serves as a vibrant center of learning, culture, and economic development for Southwest Georgia and beyond. Job Summary The Graduate Assistant (GA) for Housing and Residence Life plays a vital role in fostering a safe, welcoming, and efficient residential environment. This position encompasses crisis response, supervision of desk assistants, and support for major departmental initiatives. Responsibilities Desk Duties & Customer Service Supervise desk assistants to ensure consistent and high‑quality service. Keep desk supplies stocked. Review visitor logs and ensure accurate information is reported and logged. Address resident inquiries and concerns with professionalism and efficiency. Ensure desk operations adhere to departmental policies and procedures. Demonstrate a commitment to creating a welcoming community. Administration Manage key audits and inventory. Assist with the coordination of room assignments, check‑ins/outs, and room changes. Maintain accurate records for desk operations and housing logistics. Attend weekly meetings with supervisors, weekly staff meetings, and monthly divisional meetings. Communication Act as a liaison between residents, desk assistants, and professional staff. Provide timely updates on policy changes, procedures, and events. Facilitate regular meetings with desk assistants to ensure alignment and address concerns. Departmental Initiatives Support large‑scale events such as Move‑In, Homecoming, and other campus traditions. Collaborate on the planning and execution of departmental programs and initiatives. Assist in the development and implementation of training sessions for student staff. Supervision Recruit, train, and evaluate desk assistants across multiple residence halls. Review and approve Desk Assistant timesheets. Conduct regular one‑on‑one meetings, team meetings, and performance reviews. Foster a collaborative and inclusive team environment. Professional Development Opportunities Attend departmental and divisional training sessions. Engage in workshops and conferences related to student affairs. Participate in committees and special projects to enhance departmental operations. Required Qualifications Enrollment in a graduate program at the institution. Strong organizational and multitasking abilities. Excellent interpersonal and communications skills. Willingness to work evenings, weekends, and participate in an on‑call rotation. Other Information Reports to: Assistant Director of Residence Life or designee. Work Schedule: 20 hours per week, including evenings and weekends as needed. Compensation: Tuition remission + Stipend + Housing and Meal Plan. Equal Employment Opportunity Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veteran's status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices. #J-18808-Ljbffr Georgia Southwestern State University