Luxury AV Service Technician

All potential candidates should read through the following details of this job with care before making an application.

About the Company

Luxury Residential | Full-Time

About the Role

AV Service Technician

Position Overview

We are seeking a skilled and experienced AV Service Technician to join our team. The ideal candidate brings a passion for technology, a keen eye for detail, and a commitment to delivering exceptional client experiences. You will be responsible for the installation, maintenance, and troubleshooting of advanced AV systems in high-end residential environments.

Responsibilities

• System Maintenance

  Perform routine maintenance and diagnostics; resolve technical issues promptly to minimize client downtime.

  
  

• Client Service

  Deliver excellent client experiences by communicating clearly, understanding client needs, and offering tailored solutions. Conduct demonstrations and training sessions.

  
  

• Technical Expertise

  Stay current with AV industry trends and technologies. Maintain proficiency with Control4, Crestron Home, Savant, and/or Lutron control systems.

  
  

• Documentation

  Maintain accurate records of installations, services performed, and client interactions.

  
  

• Quality Assurance

  Conduct thorough quality checks on all installations and repairs to ensure they meet company standards.

  
  

• Team Collaboration

  Collaborate closely with sales, design, and project management teams to ensure seamless delivery of AV solutions.

  
  

Qualifications

• Education

  High school diploma or equivalent required; associate degree or technical certification in electronics, AV technology, or related field preferred.

  
  

• Experience

  Minimum 3–5 years of AV installation and service experience in luxury residential environments.

  
  

• Technical Skills

  Proficient in AV system setup including projectors, screens, audio systems, smart home devices, and network configurations. Strong understanding of signal flow, wiring, and AV protocols.

  
  

• Customer Focus

  Excellent interpersonal and communication skills with the ability to explain complex technical concepts to non-technical clients.

  
  

• Problem-Solving

  Strong analytical and troubleshooting capabilities with a track record of diagnosing and resolving technical issues efficiently.

  
  

• Attention to Detail

  Meticulous attention to detail ensuring all installations are both aesthetically pleasing and functionally flawless. xhyhwjd

  
  

• Physical Requirements

  Ability to lift and carry heavy equipment, work in confined spaces, and perform tasks requiring climbing ladders or working at heights.