Lead Talent Acquisition Specialist

Talent Acquisition And Job Placement Manager

Lead day-to-day talent acquisition and job placement activities for the assigned site or portfolio, ensuring work is coordinated, responsive, and aligned with departmental priorities.

Develop and implement proactive recruitment strategies to attract qualified candidates across job titles and experience levels based on employer and workforce needs.

Recruit, screen, interview, and assess candidates to evaluate qualifications, employment readiness, behavioral competencies, and overall fit for employer partner opportunities.

Match candidates with appropriate employment opportunities based on experience, qualifications, employer requirements, scheduling needs, credentialing status, and workforce readiness.

Review candidate resumes and profiles to confirm that applicants meet employer qualifications and placement-readiness requirements.

Provide on-site technical and performance guidance to the assigned team and help troubleshoot operational questions and site-level issues.

Oversee the flow of Employer Relations and Job Placement work for the assigned site, monitor priorities, and elevate significant issues or needed changes to leadership.

Prepare and manage the site monthly calendar and flag updates or changes for discussion with the Assistant Director.

Assist with onboarding and training new staff and provide peer support across sites as needed.

Serve as a subject matter resource at jobs committee meetings by reviewing recruitment and placement information, identifying barriers, and supporting stakeholder advocacy for job placement.

Collaborate with Career Services, the Job Security Fund, Employer Relations and Placement teams, and other internal partners to support job readiness, workforce transition, recruitment, and placement activities.

Build and maintain strong working relationships with employers, human resources representatives, union representatives, community-based organizations, and workforce development partners.

Increase visibility with stakeholders and community-based organizations to strengthen engagement and support for recruitment and placement efforts.

Coordinate recruitment workflows in the Applicant Tracking System, including iCIMS or a similar platform, and maintain accurate candidate documentation, tracking, reporting, and workflow progression.

Monitor recruitment activity, candidate pipelines, referral quality, placement outcomes, and other relevant performance indicators, and use findings to identify hiring barriers and improvement opportunities.

Assist in developing recruitment materials, employer outreach content, and internal and external job advertisements.

Represent the Employment and Job Placement Division at hiring events, networking functions, workforce development initiatives, and recruitment activities.

Ensure adherence to Fund policies, recruitment standards, Collective Bargaining Agreement considerations, confidentiality requirements, and applicable compliance expectations.

Respond to inquiries from candidates, stakeholders, site staff, and Employment and Job Placement leadership in a timely and professional manner.

Provide a high level of customer service, professionalism, emotional intelligence, and candidate support throughout the recruitment and placement process.

Perform additional duties and projects assigned by management.

Bachelor's degree in Human Resources, Business Administration, Workforce Development, Operations Management, Public Administration, or a related field required or equivalent experience.

Minimum five (5) years of experience in workforce development, operations management, compliance tracking, recruitment operations, program coordination, or related operational leadership roles; and a minimum of two (2) years of supervisory or team management experience required.

Strong experience managing teams, operational workflows, compliance monitoring activities, and performance accountability within a fast-paced environment.

Experience working within applicant tracking systems, preferably iCIMS, including workflow management, participant tracking, reporting, operational oversight, and data auditing functions.

Experience utilizing CRM systems such as Salesforce for tracking, coordination, and operational reporting purposes preferred.

Experience developing workflows, SOPs, operational procedures, and staff training materials preferred.

Strong analytical, organizational, problem-solving, and operational management skills with the ability to manage multiple priorities and implement process improvements.

Ability to analyze operational data, identify workflow trends, monitor reporting accuracy, and address operational gaps.

Excellent communication, leadership, and interpersonal skills with the ability to collaborate effectively across departments and with external stakeholders.

Ability to manage sensitive and confidential participant information with professionalism and discretion.

Experience supporting grant-funded, workforce development, healthcare workforce, or compliance-driven programs preferred.

Proficiency in Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint.

Ability to travel throughout the five boroughs, Hudson Valley, and Long Island to support operational and programmatic initiatives.

Bilingual or multilingual abilities are a plus.

This role requires flexibility to work a rotating schedule, including a remote 12 PM 8 PM shift to support job seekers during extended hours. Staff will rotate between the standard 9 AM 5 PM shift and the 12 PM 8 PM shift, with a minimum of two remote days per week scheduled for the 12 PM 8 PM shift based on division needs.