Care Management Assistant

Job Description Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team. Collaborates with the Care Managers for patient care coordination needs. Coordinates patient care and services arrangements under the direction of an RN or SW Care Manager and in collaboration with the patient/family. Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations. Arranges patient transportation and follow up appointments as requested. Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager. Other duties as assigned. Knowledge, Skills, and Abilities Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel. Excellent interpersonal and communication skills are required. Medical terminology helpful. Good public relations/clerical and computer skills. Education High School Grad or Equiv [Required] Work Experience 1+ office experience [Required] 1+ office experience, in a medical setting [Required] Previous data entry experience [Required] Physical Requirements Physical Requirements - Please click the link below to view work requirements. Physical Requirements - Pay Range $17.11 - $27.38 Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at Benefits Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits EEO Statement This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. #J-18808-Ljbffr adventhealth