Bilingual Shipping and Receiving Clerk (Eng/Spa)

Job Description

Job Description

We are seeking a highly organized and detail-oriented Shipping and Receiving to support daily warehouse operations by managing driver check-in/out, documentation, and front desk activities within the receiving department.

This role serves as the central point of coordination for inbound and outbound shipments , ensuring accurate documentation, efficient driver processing, and clear communication between drivers, warehouse staff, and leadership. Unlike a dispatcher role, this position is focused on on-site operational flow, documentation accuracy, and front desk management , rather than route planning or scheduling transportation.

The ideal candidate is professional, proactive, and thrives in a fast-paced warehouse environment with high driver volume.

Key Responsibilities

Driver & Front Desk Operations

• Serve as the first point of contact for all drivers arriving on-site
• Manage driver check-in and check-out processes efficiently
• Verify appointments and coordinate dock door assignments with warehouse staff
• Maintain a professional and organized front desk environment

Documentation & Compliance

• Collect, review, and verify Bills of Lading (BOLs) and shipping/receiving paperwork
• Ensure all documents are complete, accurate, and properly signed prior to release
• Maintain organized physical and digital filing systems for all records
• Track discrepancies, missing paperwork, and delays, and escalate as needed

Warehouse Coordination

• Act as a liaison between drivers and warehouse teams to support smooth loading/unloading operations
• Communicate dock availability, delays, and workflow updates clearly and professionally
• Confirm load readiness with warehouse personnel prior to driver release

Data Entry & Reporting

• Accurately log all inbound and outbound shipments
• Enter data into WMS, Excel, or internal systems
• Support warehouse leadership with reporting and administrative tasks

Payment Processing

• Collect and process lumper payments (cash, check, or electronic methods)
• Issue receipts and maintain accurate transaction records

Qualifications

• Bilingual (English/Spanish) required
• 2+ years of experience in warehouse operations, logistics support, or front desk coordination
• Strong organizational and multitasking abilities in a high-volume environment
• High attention to detail, especially with documentation and data entry
• Basic computer skills (Excel, email, data entry systems)
• Professional communication and interpersonal skills
• Ability to work with urgency while maintaining accuracy
• Comfortable enforcing processes and procedures with drivers in a respectful manner

Preferred Qualifications

• Experience handling Bills of Lading (BOLs) and receiving/shipping documentation
• Familiarity with Warehouse Management Systems (WMS)
• Experience processing lumper services or driver-related payments

Compensation

• $19 – $23 per hour (based on experience)

Schedule

• Monday – Friday: 8:00 AM – 5:00 PM
• Overtime required on Sundays as needed