Inside Sales Representative

Inside Sales Representative

Vancouver, WA

Utilizes knowledge of sales techniques, company products/services and general industry knowledge to provide sales and customer service support to both retail and contractor customers.

• Provides customer support to walk-in retail or contractor customers and responds to telephone and e-mail inquiries from customers.
• Actively engages in selling company products and services. Provides material take offs, estimates and pricing of large packages (e. g., decks, garages, millwork, kitchen, bath, doors, etc.). Enters orders into computer system.
• Schedules the production and delivery of orders with store operations.
• Uses customer calls as opportunities to provide information about features and benefits of company products and services and engages in researching, identifying and soliciting new customers and expanding business with current customers.
• Troubleshoots order processing issues to ensure customer satisfaction and optimize sales opportunities. Identifies trends in customer satisfaction or dissatisfaction.
• May assist with store housekeeping, signage, stocking, inventory control and other related activities.
• Remains current on customer preferences, changes in local codes and product developments by attending in-house training sessions, vendor training or reading trade journals.
• Understands and observes all safety procedures and practices in order to prevent injury to self or coworkers. Attends periodic safety meetings as required. May recommend changes to improve safety procedures.

Minimum Requirements:

High school diploma or GED and 1 (one) year of sales experience or equivalent combination of education and experience.

Work Environment / Physical Activity:

• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.

In addition to the base wage listed, team members are also eligible to earn an additional incentive subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the incentive varies based on the terms and conditions of the locations' active incentive plan for the respective year.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple provide great plans that help you and your family to live happier, healthier and more secure lives. This role is eligible for medical, dental, vision, and disability insurance plans, 401(k) retirement savings plan, PTO (including paid sick time), and 8 paid holidays per year (for salaried and hourly team members). Details about Builders FirstSource's benefits offerings are available here.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

Builders FirstSource