Program Manager - Residential Treatment

Job Description

Job Description

Salary: $65,000 to $75,000

Houses of Hope supports Nebraska communities by empowering individuals impacted by substance use and mental health to achieve recovery and independence, build healthy relationships, and give back to their communities.

Houses of Hope is excited to announce the development of our new Short-Term Residential (STR) Program, scheduled to open in Fall 2026 following renovation of our new facility at 4740 A Street. We are seeking a dynamic and experienced Program Manager to join our team ahead of opening and play a critical leadership role in shaping and launching this new program.

About the Opportunity
This is a unique opportunity to be a foundational leader in a new residential program designed to provide high-quality, trauma-responsive care to individuals with substance use and co-occurring mental health needs.

The Program Manager will be instrumental in building program operations from the ground up. Partnering with leadership, helping prepare the facility and systems, and ultimately leading day-to-day operations once the program opens.

We are beginning recruitment early to ensure we find the right candidate and allow for meaningful onboarding, planning, and program development prior to launch. The anticipated start date for this position is July 1, 2026.

Duties and Responsibilities:

• Foster and maintain a safe, welcoming, trauma-responsive environment for all individuals served.
• Provide day-to-day operational oversight of the STR program, serving up to 24 male clients.
• Participate in multidisciplinary team meetings and support coordination across clinical, nursing, and direct care teams.
• Ensure adherence to agency policies, procedures, and regulatory requirements.
• Coordinate daily programming, schedules, and client activities.
• Oversee facility operations, maintenance needs, and program supply inventory.
• Hire, train, schedule, supervise, and evaluate direct care staff.
• Coordinate team meetings and training for direct care staff.
• Promote staff engagement, accountability, and retention.
• Manage required certifications and training in accordance with regulatory standards.
• Lead and coordinate responses to behavioral health crises, medical emergencies, and critical incidents.
• Review shift documentation and incident reports for accuracy, completeness, and compliance.
• Maintain audit-ready documentation, including shift notes, group notes, and incident reports. Ensuring compliance with all applicable funder, licensure, regulatory, and accreditation requirements.
• Monitor key performance indicators and prepare monthly and quarterly reports, as needed.
• Participate in strategic planning.
• Provide on-call coverage as needed, to ensure continuous operational coverage.
• Participate in duties to fulfill objectives set by the Board of Directors as deemed necessary by the Executive Director.

Qualifications and Skill Requirements:

• Minimum age 21.
• Valid Nebraska drivers license; Clean DMV record.
• CPR/First Aid and Med Aide Certified (will provide training).
• Bachelors Degree in social work, psychology, nursing, public administration, or a related field.
• Demonstrated leadership, communication, conflict resolution, and organizational skills.
• Commitment to trauma-informed, person-centered, and culturally responsive care.
• Experience in residential or behavioral health settings, preferred.

Full-Time Benefits

• Casual Dress Code
• Medical, Dental, and Vision
• Paid LTD and Life Insurance
• 11 Paid Holidays
• Vacation, Sick, and Personal Hours
• Paid licensure fees and CEUs
• Employee Assistance Program
• 403(b) with up to a 5% company match
• Verizon Discount
• Sams Club Membership

Houses of Hope is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We believe in the principles of equal employment opportunity and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender identity, or any other characteristics protected by applicable laws.

We are dedicated to ensuring that all individuals are treated with dignity and respect, and that they have equal access to employment opportunities. This commitment extends to all aspects of employment, including recruitment, hiring, training, promotion, compensation, benefits, and other terms and conditions of employment.

In accordance with our commitment to ethical standards and recovery integrity, Houses of Hope may restrict employment eligibility for individuals who have completed treatment at our facility within the past two years. This policy supports professional boundaries and client safety and complies with ADA and confidentiality laws.