Pro Customer Service/Sales

Join to apply for the Pro Customer Service Sales role at The Home Depot Referrals increase your chances of interviewing at The Home Depot by 2x. Get notified about new Customer Service Sales Specialist jobs in Helena, MT . Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need. Responsibilities Build and maintain professional relationships with Pro customers. Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations. Provide outstanding service based on unique project needs. Meet monthly sales goals and other metrics to drive sales in the store. Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge. Collaborate with team members to maintain a clean, organized, and safe environment, resolving delivery issues and communicating Home Depot’s advantages over competitors. Support store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Qualifications Experience in sales or customer service in a professional (Pro) environment preferred. Strong product knowledge of hardware and paint products. Ability to meet monthly sales goals and metrics. Excellent communication skills; bilingual communications skills may be preferred. Commitment to safety, organization, and teamwork. Seniority level Not Applicable Employment type Full‑time Job function Other Industries Consumer Services Location Helena, MT Helena, MT $40,000.00-$45,000.00 3 weeks ago #J-18808-Ljbffr The Home Depot