Dispatcher - Explorers

Dispatcher - Explorers

Store 901 - Flowery Branch, GA 30542

Overview

Salary Range $55,000.00 - $60,000.00 Salary Level Experienced Position Type Full Time Job Shift Any Education Level High School Travel Percentage Negligible Category Distribution - Shipping

Description

Position Summary

The Fuel Dispatcher is responsible for coordinating fuel delivery operations for Explorer's Transportation Services. This role monitors store inventory levels, plans and routes fuel loads, oversees driver activity, and ensures timely, accurate deliveries across all assigned locations.

This position requires strong organizational skills, decisive problem-solving, and a high sense of urgency. The Fuel Dispatcher plays a critical role in maintaining operational continuity and preventing store outages.

Essential Duties & Responsibilities

Load Planning & Inventory Management

• Monitor inventory levels using Axxis and/or MMOF systems.
• Identify stores requiring deliveries and proactively plan loads.
• Ensure secondary products remain sufficient until next scheduled regular deliveries.
• Process load requests submitted through Clipper Link and/or email and voicemail.
• Process customer call-in load requests.

Routing & Dispatch Operations

• Route trucks efficiently based on:
  • Delivery destination
  • Traffic conditions
  • Driver start times
  • Next load pull point
  • Store-specific needs including volume levels and delivery limitations
• Adjust routes in real-time to address urgent needs or operational changes.
• Prioritize same-day and ASAP loads due to price changes or sales increases.

Driver & Delivery Oversight

• Monitor drivers throughout assigned shifts to ensure deliveries are completed on time.
• Provide drivers with accurate and complete site and load information.
• Communicate delays, issues, or changes clearly and proactively.
• Address problems with loads, sites, or equipment as they arise.

Operational Support

• Maintain clear communication with the Clipper team regarding inventory concerns, delivery issues, and operational risks.
• Support operations as needed.

Qualifications

Qualifications

Required

• Strong communication and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail
• Ability to work independently during On-Call hours
• Willingness to work rotating schedule with On-Call after office hours

Preferred

• Prior dispatch, logistics, or transportation experience
• Experience using Axis and/or MMOF systems
• Experience in fuel, petroleum, or convenience store operations

Core Competencies

• Sense of urgency and decisive action
• Strong problem-solving ability
• Effective verbal and written communication
• Team-oriented mindset
• Operational awareness and accountability

Work Environment

• Office-based dispatch environment
• Extended computer use required
• Dayshift schedule with periodic on-call responsibility