Scheduling Coordinator (Medical/Dental Office)

Job Title: Scheduling Coordinator Location: Franklin, OH (On-site) Job Type: Full-time Position Overview We are looking for an experienced, highly focused Scheduling Coordinator to own the daily schedule for our busy medical/dental office. This role is dedicated entirely to scheduling - not shared with front desk duties - so we need someone who thrives in a fast-paced clinical environment, stays on task without getting distracted, and can move quickly and accurately under pressure. What You Will Do (Key Responsibilities) Own the Schedule: Build, manage, and optimize the daily and weekly patient schedule to keep the clinic running efficiently and minimize gaps or overbooking. Appointment Management: Schedule, confirm, and reschedule appointments by phone, email, and text, keeping the calendar accurate in real time. Recall & Follow-Up: Track patients due for recall or follow-up visits and proactively reach out to keep the schedule full. Provider Coordination: Communicate closely with providers and clinical staff to align scheduling with treatment plans, procedure time requirements, and provider availability. Problem Solving on the Fly: Quickly adjust the schedule to handle cancellations, no-shows, and last-minute changes without losing composure or momentum. Accurate Data Entry: Maintain precise patient records and scheduling notes in our practice management software. Qualifications & Requirements Proven Experience: Prior experience as a scheduling coordinator, medical/dental scheduler, or similar role in a healthcare setting is required. Speed & Accuracy: Demonstrated ability to work quickly and precisely in a high-volume scheduling environment. Focus: Strong ability to stay on task and avoid distraction in a busy, fast-moving office. Software Skills: Comfortable with digital scheduling and practice management software. Communication: Clear, professional phone and written communication skills. Reliability: Dependable and punctual, with a calm, steady approach under pressure. Why Join Our Team? Be the person who keeps the whole clinic on schedule and running smoothly. Work with a supportive team that values speed, accuracy, and clear communication in a role fully dedicated to scheduling. #J-18808-Ljbffr Franklin Dental Care & Dentures