Full Time Key Holder - Hourly
Outerknown
Full-Time Key Holder
Outerknown is looking for a Full-Time Key Holder to join our team as we open our store at Desert Hills Premium Outlet in July/ August 2026!
Outerknown is seeking to find a Key Holder to support our continued growth in Retail.
Maximize personal sales at all opportunities
- Provide a friendly and welcoming work environment
- Assist customers with wardrobe styling and comfortable with sharing up to date fashion knowledge including demonstrating how new product can mix with existing/previous purchases
- Display expert knowledge of product, company history, company policy and store/company strategies
- Meet selling expectations and achieve individual and team sales goals, and contribute to the store's overall success
- Work well with others and collaborate to build a strong store team.
- Work with Store Management to set goals for personal skills development
- Provide assistance with floor sets, window changes and other merchandising and visual expectations
- Clean, vacuum, fold, size, steam, replenish and assist with housekeeping needs as assigned
- Actively participate in all merchandising activities including but not limited to: daily stock maintenance and order, receiving and processing, product transfers, folding and floor changes
- Ensure adherence to all company policy and procedures.
- Adhere to availability and scheduling needs of the business.
- Perform POS transactions accurately and efficiently and follow all cash handling procedures.
- Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures.
Qualifications
- Outgoing personality that can interact openly with others
- Demonstrated ability to achieve individual selling goals and metrics
- Customer Service experience required
- Demonstrated sales accountability
- Strong personal leadership skills and desire to succeed
- Exceptional interpersonal, communication and customer service skills
- Ability to work in a team environment with peers and supervisors
- Ability to receive feedback from management and peers
- Passionate about Outerknown and a strong believer in our mission and values
Required Experience
- 2+ years of experience in retail sales
- Strong styling capabilities with an eye for current fashion and trends
- Exemplary communication and customer service skills
- Excellent time management skills and sense of urgency
- Ability to recognize and react to changing work demands
- Goal oriented: ability to stay focused on creating winning results
Physical Capabilities
- Ability to work a flex schedule (which includes nights, weekend and holiday availability)
- Ability to lift at least 20 lbs.
- Ability to climb ladders
- Ability to stand/walk for long periods at a time
$19.67 per hour
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