Field Service Technician

Beginner Technician (Level I) Experience: 0-2 years
$25.00 - $30.00 per hour DOE

Typical Skills
Basic mechanical aptitude
Basic electrical troubleshooting (multimeter, voltage checks)
Reads mechanical drawings and wiring diagrams with assistance
Performs preventive maintenance (PMs)
Changes filters, fluids, belts, batteries, and lubricates machines
Aligns simple machine components
Assists with machine installations
Learns CNC controls (such as Mitsubishi, Fanuc, Siemens, or Heidenhain)
Follows troubleshooting procedures under guidance

Typical Work
Preventive maintenance
Basic repairs
Machine cleaning and inspections
Parts replacement
Shadowing senior technicians
Intermediate Technician (Level II)

Mid Level Technician (Level II) - Experience: 2-5 years
$35.00 - $40.00

Typical Skills
Performs service calls independently
Diagnoses hydraulic, pneumatic, electrical, and mechanical issues
Reads electrical schematics confidently
Troubleshoots servo drives, motors, and I/O systems
Performs machine alignments
Installs machine options
Conducts laser calibration with assistance
Understands CNC parameters and backups
Uses diagnostic software

Typical Work
Breakdown repairs
Installations
Startup and commissioning
Preventive maintenance
Customer training
Warranty repairs
Experienced/Senior Technician (Level III)

Senior Level Technician (Level III) - Experience: 5+ years
$45.00 - $50.00 per hour

Typical Skills
Expert mechanical and electrical troubleshooting
Advanced CNC diagnostics
PLC troubleshooting
Servo tuning
Ballbar and laser calibration
Machine geometry corrections
Full machine installations
Retrofit projects
Root cause failure analysis
Reads complex electrical, hydraulic, and ladder diagrams
Mentors junior technicians
Communicates directly with OEM engineering teams

Typical Work
Complex breakdowns
High-level warranty cases
Factory support
Customer escalations
Training other technicians
Technical support for sales and applications