Software QA Engineer

Software QA Engineer - IoT DevicesHME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products. Come join our team!We are currently recruiting for a Software QA Engineer - IoT Devices.We are seeking a Software QA Engineer to join our IoT device team. This role focuses on ensuring high-quality product delivery through comprehensive testing, automation, and collaboration.At our core, we believe quality is never an accident — it is the result of intentional and intelligent effort.What you will do in the position:Test Design & Execution Design, develop, maintain, and execute test cases and test plans at both functional and system levelsPerform black-box and gray-box testing on released products and products under developmentIdentify design and implementation defectsTesting Focus Areas Functional, integration, and regression testing at both feature and system levelsEnd-to-end testing of IoT devices and systemsDistributed system validation (device-edge-cloud)Real-world deployment validation (field testing)IoT System-Level & Edge Testing Testing across: Device ? Edge ? Cloud pipelineProtocols: MQTT, WebSocketsOffline/low-connectivity scenariosFirmware + OTA update validationHardware-software interaction testingAutomation Identify automation opportunities and develop/maintain automated test suitesExperience with modern frameworks: Playwright / Postman / Cucumber / BehaveCI/CD integration: GitHub Actions / Azure DevOps pipelinesContainerized test execution: Docker-based test environmentsAPI + contract testing: Pact, schema validationDevelop automated tests using scripting languages (e.g., Python)AI-Driven Quality Engineering Leverage AI/ML tools to: Generate test cases from requirements/specificationsIdentify test gaps and improve coveragePerform intelligent defect clustering and prioritizationUse GenAI tools (e.g., Copilot, LLMs) to: Auto-generate test scripts (Playwright/Python)Assist in debugging and root cause analysisApply prompt engineering best practices for test generation and validation workflowsDefect Management & Analysis Track and manage defects using bug tracking systemsAnalyze test results and perform: TroubleshootingIssue triageRoot cause analysisCollaborate cross-functionally to drive resolutionProcess and Collaboration Contribute to and improve quality engineering processes and initiativesWork closely with: DevelopersProduct ManagersQA EngineersAdvocate for testing best practices and influence system architectureWhat It Takes to SucceedTo be successful in this role, you should:Approach problems with critical and analytical thinkingAbility to leverage AI tools to improve productivityBias for automation first + shift-left testingStrong system-level thinkingDemonstrate rigor, persistence, and ownership in completing assignmentsEffectively communicate your ideas both verbally and in writingActively participate in team discussions and meetingsRequired QualificationsBA/BS in Computer Science, Computer Engineering, or related field0-3 years of experience in: Quality engineeringTest automationSoftware and/or hardware testingPreferred QualificationsExperience with AI-assisted development or QA tools (e.g., GitHub Copilot, LLM-based workflows)Experience testing AI/ML systems or data-driven applicationsKnowledge of IoT protocols (MQTT)Familiarity with edge computing platforms (e.g., NVIDIA Jetson, ARM-based systems)Experience with containerized test environments and CI/CD pipelinesExposure to observability platforms and production monitoringTechnical ExperienceTesting IoT devicesServices and protocol testing ( JSON, REST APIs)Applications running on Linux platformsAutomation scripting (e.g., Python)Test frameworks such as Playwright and PostmanTools & MethodologiesAgile software development environment experienceFamiliarity with tools such as: JiraXrayConfluenceCore SkillsStrong analytical and problem-solving skillsExcellent planning and organizational abilitiesClear and effective written and verbal communicationThe posted pay range, $75,200 - $100,300, is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will occasionally lift and move up to 25 pounds with assistance.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.