Manager Quality Assurance

As the largest pureplay adhesives company in the world, H.B. Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at

Key Responsibilities

Quality Management Systems

• Develop, implement, and maintain Quality Management Systems (QMS) in compliance with ISO 9001, Responsible Care®, and applicable regulatory requirements.
• Establish quality policies, procedures, work instructions, and standard operating procedures (SOPs).
• Lead internal, customer, and third-party quality audits.
• Ensure compliance with corporate quality standards and continuous improvement requirements.

Operations Quality Oversight

• Manage laboratory, quality assurance, and quality control activities supporting chemical production.
• Review production processes to ensure adherence to quality specifications and process parameters.
• Monitor key quality metrics and implement corrective actions when performance falls below targets.
• Lead investigations of non-conforming materials, customer complaints, and process deviations.
• Collaborate with production teams to improve product consistency, yield, and process capability.

Regulatory and Customer Compliance

• Ensure compliance with applicable regulations, including OSHA, EPA, DOT, FDA (as applicable), and other industry-specific requirements.
• Oversee product documentation, Certificates of Analysis (COA), specifications, and quality records.
• Serve as the primary quality contact during customer audits and regulatory inspections.
• Support compliance with chemical safety and product stewardship requirements.

Continuous Improvement

• Lead root cause analysis activities utilizing tools such as:
  • CAPA
  • Fishbone Diagrams
  • FMEA
  • Six Sigma methodologies
• Develop and execute continuous improvement projects focused on quality, cost reduction, and operational excellence.
• Analyze quality trends and utilize statistical methods to identify opportunities for improvement.
• Implement preventive measures to minimize quality-related risks.

Leadership and Team Development

• Lead, coach, and develop quality engineers, laboratory personnel, and quality specialists.
• Establish performance objectives and conduct employee performance reviews.
• Promote a culture of quality, accountability, and continuous improvement throughout the organization.
• Facilitate cross-functional problem-solving teams.

Data Analysis and Reporting

• Track and report quality KPIs including:
  • Customer complaints
  • Internal defects
  • Cost of poor quality
  • First-pass yield
  • Process capability
  • Audit findings
• Present quality performance results to plant leadership and senior management.
• Utilize statistical process control (SPC) and data analytics tools to evaluate process performance.

Required Qualifications

Education

• Bachelor's degree in Chemical Engineering, Chemistry, Industrial Engineering, Manufacturing Engineering, or related technical field.
• Master's degree preferred.

Experience

• 7+ years of experience in chemical manufacturing, quality management, or process operations.
• 3+ years of leadership or management experience.
• Experience with quality systems in regulated manufacturing environments.
• Demonstrated success leading quality improvement initiatives and cross-functional teams.

Technical Skills

• Strong knowledge of chemical manufacturing processes.
• Quality Management Systems (ISO 9001 or equivalent).
• Statistical Process Control (SPC).
• Root Cause Analysis methodologies.
• Lean Manufacturing and Six Sigma principles.
• Quality auditing and compliance management.
• Laboratory testing and analytical methods.
• Proficiency in ERP and quality management software.

Certifications (Preferred)

• Six Sigma Green Belt or Black Belt
• ISO 9001 Lead Auditor

Key Competencies

• Leadership and team development
• Strategic thinking
• Problem solving and decision making
• Process improvement
• Change management
• Risk assessment
• Customer focus
• Communication and presentation skills
• Regulatory compliance expertise
• Data-driven decision making

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Pay is based on several factors including but not limited to education, work experience, certifications, and geographic location.

The salary for this role is $95,000-$125,000.

In addition to your salary, H.B. Fuller offers employees a competitive total rewards package including comprehensive benefits, incentive and recognitions programs, health & wellness benefits, 401K contributions, paid time off and paid holidays. Eligibility may vary.

H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.