Senior Coach

This position is no longer open for applications Senior Coach (Senior Residential Support Worker) Location: Eastbourne We are seeking passionate and resilient Senior Coaches (Senior Residential Support Workers) to join our Ofsted Registered Children’s Residential Homes in Eastbourne. This is a rewarding opportunity to support children and young people who have experienced trauma, instability, and adversity, helping them to build safe, stable, and ambitious futures. As a Senior Coach, you will lead practice on shift, support less experienced staff and help maintain high standards of care, safeguarding and behaviour management within the home. You will work closely with Team Leaders and management to create a stable, nurturing and structured environment where young people feel safe, understood and supported to achieve positive outcomes. Our home is a specialist residential children's home supporting young people aged up to 18 years with learning disabilities and a range of complex and additional needs, including Foetal Alcohol Spectrum Disorder (FASD), ADHD, sensory processing difficulties, moderate language disorder, microcephaly, cortical visual impairment, sleep difficulties and suspected Autism Spectrum Condition (ASC). Young people may present with behaviours that challenge, emotional dysregulation and communication difficulties, requiring high levels of therapeutic support. We provide a safe, nurturing and therapeutic environment where young people are supported through Positive Behaviour Support (PBS), trauma-informed and person-centred approaches to develop independence, access education, strengthen family relationships, build positive relationships and achieve the best possible outcomes. Key Responsibilities Lead practice on shift, supporting the Team Leader to maintain safe and consistent care delivery Support and guide Coaches during shifts, promoting accountability and high standards of care Ensure care plans, risk assessments and PBS strategies are consistently followed Respond appropriately to incidents and escalate concerns in line with safeguarding procedures Support young people with emotional regulation, behaviour management and daily routines Build trusting, professional and therapeutic relationships with young people Act as a key worker, supporting young people to achieve positive outcomes Contribute to care planning, reviews and outcome tracking Support engagement in education, routines and meaningful activities Maintain accurate records, incident reports and regulatory documentation Promote trauma-informed, child-centred and therapeutic care approaches Contribute to reflective practice, team meetings and staff development Maintain a safe, clean and homely environment within the home Administer medication safely in line with training and policy Work flexibly across different homes within the service where required About You Experience working with children and young people Previous experience within residential childcare or a similar care setting Level 3 Diploma in Residential Childcare (or equivalent) Strong safeguarding knowledge and understanding of professional boundaries The ability to remain calm, regulated and solution focused under pressure Strong communication and interpersonal skills A trauma-informed and child-centred approach to care The ability to support and guide less experienced staff A commitment to delivering outstanding care and outcomes for young people Flexibility to work shifts including evenings, weekends and bank holidays What We Offer Competitive salary package Extensive training and development opportunities Fully funded Level 3 and Level 5 qualifications Performance-related bonus scheme 24/7 GP access Extensive training and CPD opportunities Leadership mentoring and internal progression pathways Supportive team culture focused on development and wellbeing Working Hours & Shift Patterns SuperCare operates a 24 hour, 365 day service. Flexibility is essential within this role. Day Shifts 1 day on, 2 days off (rolling rota) 07:30am – 10:30pm (15 hour shifts) Waking Night Shifts 2 nights on, 2 nights off (rolling rota) 10:00pm – 08:00am (10 hour shifts) Shift patterns may vary depending on the needs of the home and the young people we support. Safer Recruitment All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. #J-18808-Ljbffr SuperHiring