Production Mailing Operator

Company Description State Graphics is a nationally recognized commercial printer serving a wide range of business clients. The company offers comprehensive in-house services, including digital and offset printing, marketing and design support, apparel printing, wide-format printing and signage. State Graphics also provides bindery, engraving, mailing preparation and completion, and fulfillment services, giving customers end-to-end production solutions. Team members work in a fast-paced, production-focused environment where quality, reliability, and customer service are central to operations.

Role Description The Production Mailing Operator is a full-time, on-site role based in Northbrook, IL. This role is responsible for operating and monitoring mailing equipment such as inserters, tabbers, address printers, and related bindery or finishing machinery to ensure accurate and timely completion of mailing jobs. The Production Mailing Operator prepares materials for mailing, verifies addresses and quantities, applies postal regulations, and organizes finished pieces for delivery or shipment. Day-to-day tasks include setting up jobs according to work orders, inspecting output for quality and accuracy, troubleshooting minor equipment issues, and maintaining a clean and safe work area. The role also involves collaborating with production, print, and fulfillment teams to meet deadlines, optimize workflow, and support overall customer satisfaction.

Qualifications

• Experience operating mailing equipment and related production machinery (e.g., inserters, tabbers, address printers, bindery or finishing equipment).
• Knowledge of basic mailing and shipping processes, with familiarity with postal regulations and addressing standards preferred.
• Strong attention to detail, including the ability to verify counts, match materials to work orders, and perform quality checks on finished pieces.
• Ability to read and follow production tickets, job specifications, and written instructions in a fast-paced environment.
• Basic mechanical aptitude and problem-solving skills for troubleshooting equipment and coordinating with maintenance when needed.
• Good organizational and time-management skills to prioritize tasks, meet production deadlines, and manage multiple jobs.
• Ability to stand, lift, and move materials throughout the shift, following safety practices and maintaining a clean work area.
• Effective communication skills and a collaborative approach to working with print, design, and fulfillment team members.
• Previous experience in printing, mailing, or production environments is beneficial; high school diploma or equivalent preferred.