Senior Catering Manager- Harvard Business School (Boston, MA)

Job Description

Job Description

Salary: $85,000 - $95,000/ Yr.

Other Forms of Compensation: Benefits 

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!  Voted Glassdoor's Employee Choice Awards -  Best Places to Work,  This is R/A !

Job Summary

The Senior Catering Manager for Restaurant Associates at Harvard Business School supports day-to-day catering operations and helps lead the team to deliver exceptional service. This role partners closely with clients, guests, and internal teams, and provides leadership coverage in the absence of the Director of Catering Operations. The position focuses on team oversight, service excellence, communication, and operational consistency.

• Maintain strong relationships with clients, guests, and internal departments
• Support and oversee catering operations, including leading the team when senior leadership is absent
• Ensure service standards consistently exceed expectations
• Coach, train, and support managers and hourly associates
• Promote a safe, well-organized, and guest-focused work environment
• Assist with staffing, scheduling, and operational readiness
• Support hiring, onboarding, and ongoing associate development
• Ensure accurate reporting, documentation, and compliance with company standards
• Collaborate on marketing and special event initiatives
• Participate in operational meetings and contribute to continuous improvement efforts

• Provides direction to Catering Managers when acting in a leadership coverage role
• Supports and guides hourly associates to meet service and performance standards

• Minimum 4 years of food service experience, including at least 2 years in a management role
• Catering experience required
• Background in restaurant, hotel, corporate dining, education, healthcare, or similar environments preferred
• Strong organizational, communication, and team leadership skills
• Working knowledge of food service operations, service standards, and safety practices
• Basic financial and operational reporting skills
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Associate’s degree preferred

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_RA.pdf

Req ID: 1528194

Restaurant Associates 

NANCY M TEIXEIRA 

[[req_classification]]