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Remote Commercial Insurance Team Lead

$85k - $115k

The Jonus Group

Job Description

Client Services Team Lead
Job Summary

Seeking a highly motivated and experienced Client Services Team Lead to join a growing team. This is a newly created position designed to support to Service Manager in overseeing and enhancing the performance of Client Services team. The ideal candidate will bring a wealth of experience in Commercial Lines and/or Personal Lines, along with proven managerial expertise.
Compensation Package
  • Salary Range: $85,000 - $115,000 annually, commensurate with experience.
  • Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Responsibilities
  • Lead and manage a team of Account Managers (AMs) in both Commercial Lines and Personal Lines.
  • Oversee the quoting of new and renewal business for accounts ranging from $1,000 to $500,000.
  • Collaborate with the Service Manager to ensure the efficient operation of the department.
  • Act as a mentor and resource for team members, providing guidance and support as needed.
  • Utilize EPIC and CSR24 software to manage workflows and ensure seamless client service delivery.
  • Participate in monthly in-office meetings and occasional travel as required.
  • Contribute to the development and implementation of best practices to enhance team performance and client satisfaction.
Qualifications/Requirements
  • Experience: Minimum of 7+ years in Commercial Lines and/or Personal Lines, with at least 2 years in a managerial role.
  • Licenses/Certifications: Property & Casualty (P&C) license required.
  • Technical Skills: Proficiency in EPIC software is highly preferred; familiarity with CSR24 is a plus.
  • Soft Skills:
    • Strong leadership and team management abilities.
    • Excellent communication and interpersonal skills.
    • Problem-solving mindset with a proactive approach.
    • Ability to adapt to a dynamic and fast-paced environment.
    • High level of organization and attention to detail.
  • Education: Relevant educational background preferred but not required.

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Vacancy posted 18 hours ago
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