Store Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. Job Overview This role is essential for managing retail operations within partner locations to enhance customer engagement and sales performance. It involves leading a sales team to deliver product education, customer service, and achieve performance goals. The role requires maintaining operational standards, coaching staff, and fostering strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly impacts customer experiences and contributes to the overall success of retail partnerships. Job Responsibilities Lead and develop the sales team to achieve customer engagement and sales performance targets Manage store operations including opening, closing, and adherence to operational standards Coach and provide feedback to team members to improve customer interactions and sales skills Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications Build and sustain partnerships with store‑in‑store partner leadership and sales teams to drive customer outcomes Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience High School Diploma/GED (Required) 2-4 years Management experience in retail sales (Preferred) 2-4 years Sales & sales management experience (Preferred) Knowledge, Skills and Abilities At least 18 years of age Legally authorized to work in the United States Travel Travel Required: No DOT Regulated Position DOT Regulated: No. Safety Sensitive Position: No. Compensation Total Target Cash Pay Range: $65,800 - $118,700, inclusive of target incentives. Base Pay Range: $49,350 - $89,025. The pay range above is the general base pay range for a successful candidate in this role. The actual starting pay will vary within this range based on location, qualifications, and experience. Benefits Employees in regular, non‑temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. Benefits include medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, holidays, parental and family leave, family building benefits, childcare subsidy, tuition assistance, college coaching, disability coverage, life insurance, long‑term care insurance, mobile service & home internet discounts, pet insurance, commuter and transit programs. For more information, visit T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. #J-18808-Ljbffr