Onsite Federal Help Desk Technician — Training & Docs
Jobleads-US
Empower AI in Washington, DC is seeking a Help Desk Technician to join a government-focused support team onsite. You will assist federal users, manage tickets, and maintain critical systems to ensure uninterrupted service.
This role emphasizes strong customer service, clear documentation and training, bug escalation, and collaboration with developers. US citizenship and the ability to obtain a public trust are required.
Experience with Microsoft Office and JIRA is preferred.
#J-18808-Ljbffr Jobleads-USVacancy posted 4 hours ago
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